City Utilities Committee approves changes to water billing adjustments and appeals procedures At the committee’s first meeting of 2026, members voted 6-0 to advance an ordinance that expands water and sewer billing adjustments, clarifies "department error" cases and refines the commissioner's authority over credits and appeals.

Big changes are coming to water billing in Atlanta as the City Utilities Committee unanimously votes to enhance customer relief options and clarify billing error processes!

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#AtlantaFultonCounty #GA #CitizenPortal #WaterBillingReform #CustomerRelief #TransparencyInGovernment

Residents raise police conduct and water-billing complaints during Pinellas Park public comment During the public‑comment portion of the Dec. 11 meeting, one resident alleged a warrantless, heavily armed police entry on his property last Christmas and said he received no follow‑up; another resident urged the council to reconsider a 3,000‑gallon minimum water bill. City officials invited commenters to meet staff and noted the city purchases water from the county.

Residents of Pinellas Park are demanding answers after a shocking police raid and a controversial water billing policy left them feeling unheard.

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#PinellasParkPinellasCounty #FL #PinellasParkPublicSafety #WaterBillingReform #PoliceConductIssues #CitizenPortal

CEO Cochran Johnson outlines DeKalb County's water billing reform and delinquency reduction efforts CEO Cochran Johnson presents strategies to manage water billing delinquencies in DeKalb County.

DeKalb County is transforming its water billing system, slashing disconnections and introducing a partnership to ensure affordable access for low-income residents.

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#DeKalbCounty #GA #CitizenPortal #FinancialAssistance #WaterBillingReform #CommunityAccountability

Water Authority plans meter upgrades for potential monthly billing in Richland area Richland Township partners to install 1200 meters to explore transitioning to monthly billing.

Kalamazoo is on the brink of a water metering revolution that could transform billing practices and enhance customer satisfaction—are you ready for the change?

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#KalamazooCityKalamazooCounty #MI #WaterBillingReform #KalamazooWater #CommunityEngagement #InfrastructureUpgrade