Zendesk's Acquisition of Forethought Marks a New Era in AI-Driven Customer Service Solutions Zendesk has completed its acquisition of Forethought, enhancing its customer service offerings through innovative AI agents that improve service experiences.

Zendesk's Acquisition of Forethought Marks a New Era in AI-Driven Customer Service Solutions #USA #San_Francisco #Zendesk #AI_Agents #Forethought

ZendeskがISMAPに登録、政府向けセキュリティ基準を満たす ZendeskがISMAPに登録され、政府向けセキュリティ基準を達成。AI活用型サポートサービスを強化し、信頼性のあるデータセンター構築を進める。

ZendeskがISMAPに登録、政府向けセキュリティ基準を満たす #東京都 #中央区 #日本 #セキュリティ #Zendesk

ZendeskがISMAPに登録され、政府向けセキュリティ基準を達成。AI活用型サポートサービスを強化し、信頼性のあるデータセンター構築を進める。

Zendesk Zendesk empowers organizations to improve their customer engagement and better understand their customers.

The latest update for #Zendesk includes "A complete guide to #AI copilots in 2026" and "The ultimate guide to change enablement".

#helpdesk #customerservice #CX https://opsmtrs.com/2RM3kDm

Zendesk Zendesk empowers organizations to improve their customer engagement and better understand their customers.

The latest update for #Zendesk includes "The ultimate guide to change enablement" and "Customer service quality assurance: The ultimate guide".

#helpdesk #customerservice #CX https://opsmtrs.com/2RM3kDm

Crunchyroll und das schwächste Glied in der Kette

Crunchyroll und das schwächste Glied in der Kette

techupdate.io/sicherheit/crunchyroll-u...

#technews #cybersecurity #techupdate #databreach #crunchyroll #zendesk

The 2026 Tech for Good Impact Awards from Zendesk are now accepting applications.

Nonprofits can apply for cash grants and access to Zendesk’s AI-powered Resolution Platform.

🗓️ Deadline: 15 July 2026

Learn more here: https://bit.ly/4cUPSF2

#Zendesk #TechForGood

#Zendesk is acquiring #Forethought, a #customerservice #automation software company, to enhance its #AIproducts and accelerate its product roadmap. The acquisition, expected to close by March, will integrate Forethought’s technology into Zendesk’s offerings, including specialised #agents and…

Acquisitions: #Databricks > #QuotientAI; #Meta > #Moltbook; #Zendesk > #Forethought

Agreed Acquisitions: #AlexSpringer > #TelegraphMediaGroup; #Bilt > #Sion; #Legora > #Walter; #OpenAI > #Promptfoo; #TawinHoldings > #inTimeGroup; #UniversalHealthServices > #Talkspace

Zendesk Zendesk empowers organizations to improve their customer engagement and better understand their customers.

The latest update for #Zendesk includes "Customer service #qualityassurance: The ultimate guide" and "What is technical debt and how to manage it effectively".

#helpdesk #customerservice #CX https://opsmtrs.com/2RM3kDm

Zendesk acquires Forethought to revolutionize customer service with self-improving AI agents. A game-changer in autonomous support! #Zendesk #Forethought #AI #CustomerService #TechNews Link: thedailytechfeed.com/zendesk-acqu...

Zendesk、Forethoughtの買収でAIサポートの未来を切り開く Zendeskが自己改善型AIの展開に向け、Forethoughtの買収に合意しました。これによりカスタマーサービスの構造が変わる見込みです。

Zendesk、Forethoughtの買収でAIサポートの未来を切り開く #AIエージェント #Zendesk #Forethought

Zendeskが自己改善型AIの展開に向け、Forethoughtの買収に合意しました。これによりカスタマーサービスの構造が変わる見込みです。

Zendesk의 Forethought 인수, AI 에이전트 서비스가 바꿀 미래 3가지 - 기술 덕후 한가닥 고객 서비스 환경이 변화하고 있습니다. 단순한 챗봇을 넘어 스스로 생각하고 처리하는 AI 에이전트가 현장의 판도를 뒤흔드는 중입니다. 최근 Zendesk가 유망한 AI 에이전트 스타트업인 Forethought를 인수한다고 발표했습니다. 이는 단순한 기업 간의 거래를 넘어, 우리가

Zendesk의 Forethought 인수, AI 에이전트 서비스가 바꿀 미래 3가지

https://bit.ly/4baybhW

#Zendesk #AI에이전트 #고객서비스 #기술동향 #디지털변革 #인수합병 #미래IT

Zendesk Celebrates Recognition as a Strong Performer in Customer Service Solutions for Q1 2026 Zendesk has proudly been recognized as a Strong Performer in The Forrester Wave™: Customer Service Solutions, showcasing its AI-first strategy and product innovation.

Zendesk Celebrates Recognition as a Strong Performer in Customer Service Solutions for Q1 2026 #United_States #San_Francisco #Customer_Service #AI_Strategy #Zendesk

Zendesk to Transform Customer Service Through Forethought Acquisition and AI Innovations Zendesk's acquisition of Forethought aims to revolutionize customer service with self-learning AI capabilities, enhancing interaction efficiency and resolution.

Zendesk to Transform Customer Service Through Forethought Acquisition and AI Innovations #United_States #San_Francisco #Zendesk #AI_Agents #Forethought

Original post on sueden.social

Was mich nervt. Ich tippe mein Anliegen in das Webformular auf der Support-Seite eines Anbieters ein. Als Bestätigung erhalte ich eine E-Mail. Die enthält allerdings mitnichten mein wohlformuliertes Anliegen, sondern lediglich einen banalen Hinweis, dass ein Ticket eröffnet wurde. Was soll das? […]

Zendesk Zendesk empowers organizations to improve their customer engagement and better understand their customers.

The latest update for #Zendesk includes "What is technical debt and how to manage it effectively" and "#AI customer service agents: A guide to the future of intelligent support".

#helpdesk #customerservice #CX https://opsmtrs.com/2RM3kDm

#Zendesk users — serious question.
When was the last time your bill surprised you? 💔

#Zendesk massively disappointed me today.

Zendesk support tells me that they cannot block an email address from being used as a contact address for a ticket.

Anyone else getting their inbox absolutely hammered by a second wave of #zendesk support abuse emails? I got this the other day. Loads of activation requests from different companies. I ignored them. Today they seem to have filed tickets someone with maybe 60 different companies.

Zendesk ticket systems hijacked in massive global spam wave People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims reporting receiving hundreds of emails with strange and sometimes alarming subject lines. [...]

I just got blasted by fake support request confirmation emails from all of the companies listed in this article #zendesk seems the spam campaign hasn’t ended

www.bleepingcomputer.com/news/security/zendesk-ti...

📰 Gelombang Spam Zendesk Kembali Muncul, Pengguna Dibanjiri Email “Activate Account”

👉 Baca artikel lengkap di sini: ahmandonk.com/2026/02/06/gelombang-spa...

#email #security #keamanan #siber #phishing #spam #email #zendesk

Zendesk spam wave returns, floods users with 'Activate account' emails A fresh wave of spam is hitting inboxes worldwide, with users reporting that they are once again being bombarded by automated emails generated through companies' unsecured Zendesk support systems. Som...

Despite #Zendesk suggesting safeguards and tightening up security last month, the massive spam wave has returned flooding inboxes with hundreds of bogus 'Activate account...' emails that bypass #spam filters

www.bleepingcomputer.com/news/securit...

Anyone at #ZenDesk care that your SaaS is being used to spam people?

screenshot of gmail account flooded by identical "Welcome to XYZ, thank you for signing up. Please click this link to create a password and finish registering your account" from every website online

new fun #Zendesk scam happening where someone's feeding my email address into hundreds of zendesk-powered signup sites. getting a dozen of these every minute

Craig Flower Steps Up as COO of Zendesk to Drive AI Transformations Craig Flower has been appointed as COO at Zendesk, focusing on enhancing customer engagement and accelerating the company's shift to an AI-driven model.

Craig Flower Steps Up as COO of Zendesk to Drive AI Transformations #United_States #San_Francisco #AI_Transformation #Zendesk #Craig_Flower

エクレクト、6年連続でZendeskパートナーアワード受賞の快挙を達成！ 株式会社エクレクトが、Zendeskパートナーアワードで6年連続のAPACエリアトップを受賞。顧客満足度向上に貢献。これからの展望にも注目！

エクレクト、6年連続でZendeskパートナーアワード受賞の快挙を達成！ #エクレクト #Zendesk #日本企業

株式会社エクレクトが、Zendeskパートナーアワードで6年連続のAPACエリアトップを受賞。顧客満足度向上に貢献。これからの展望にも注目！

エクレクト、Zendeskパートナーアワードでの6連覇を達成 株式会社エクレクトが、ZendeskパートナーアワードでAPACエリアトップに選ばれる快挙を達成しました。6年連続の受賞です。

エクレクト、Zendeskパートナーアワードでの6連覇を達成 #東京都 #世田谷区 #エクレクト #カスタマーサービス #Zendesk

株式会社エクレクトが、ZendeskパートナーアワードでAPACエリアトップに選ばれる快挙を達成しました。6年連続の受賞です。

Your #CX tools shipped updates this week.
Did you catch them?
#Zendesk, #Ada, #Linear, #Pylon, #Plain, #Pluno, #Attio, #Freshworks, #Notion, #Dixa.
5 min read → cx-news.com
#customersupport #supportstrategy #customerexperience #Consultant

Zendeskが公開したCXトレンド2026年版、AI導入が顧客体験を変革する時代の到来 Zendeskが発表した『CXトレンドレポート 2026年版』の調査結果が明らかにした、AIによる顧客体験向上の影響とは。

Zendeskが公開したCXトレンド2026年版、AI導入が顧客体験を変革する時代の到来 #東京都 #中央区 #AI導入 #顧客体験 #Zendesk

Zendeskが発表した『CXトレンドレポート 2026年版』の調査結果が明らかにした、AIによる顧客体験向上の影響とは。

Last week on Malwarebytes Labs: * Spammers abuse Zendesk to flood inboxes with legitimate-looking emails, but why? * Fake LastPass maintenance emails target users * Under Armour ransomware breach: data of 72 million customers appears on the dark web * Can you use too many LOLBins to drop some RATs? * Malicious Google Calendar invites could expose private data * Fake extension crashes browsers to trick users into infecting themselves * Google will pay $8.25m to settle child data-tracking allegations * Firefox joins Chrome and Edge as sleeper extensions spy on users On the ThreatDown blog: * How to prevent a rootkit attack Stay safe! * * * **We don’t just report on threats—we remove them** Cybersecurity risks should never spread beyond a headline. Keep threats off your devices by downloading Malwarebytes today.

A week in security (January 19 – January 25) A list of topics we covered in the week of January 19 to January 25 of 2026 Last week on Malwarebytes Labs: Spammers abuse Zendesk to flood inboxes wi...

#News #extensions #lastpass #Zendesk

Origin | Interest | Match