AI Agents Replace 4,000 Jobs at Salesforce - CRMTechZone Salesforce cuts 4,000 support jobs as AI agents take over 50% of cases. Benioff says AI boosts efficiency, reshaping roles across the CRM industry.

Salesforce cuts 4,000 customer support jobs as AI now handles 50% of cases. Marc Benioff calls it a major shift, unlocking new growth opportunities. Is AI reshaping the future of CRM or just replacing jobs? 🤖
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🔗 crmtechzone.com/2025/09/news...

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