HENNGEが新たな顧客コミュニティを展開、未来のカスタマーサクセスを実現へ HENNGEが「HENNGE One」の顧客コミュニティをGainsightのプラットフォームを用いて刷新。これによりより深い顧客サポートを実現し、ビジネス成果の最大化を目指します。

HENNGEが新たな顧客コミュニティを展開、未来のカスタマーサクセスを実現へ #東京都 #渋谷区 #Gainsight #カスタマーサクセス #HENNGE

HENNGEが「HENNGE One」の顧客コミュニティをGainsightのプラットフォームを用いて刷新。これによりより深い顧客サポートを実現し、ビジネス成果の最大化を目指します。

在日米国大使館で開催されるエグゼクティブ・カンファレンス「THE REVENUE U.S. Edition」 2026年5月21日、在日米国大使館でエグゼクティブ・カンファレンス「THE REVENUE U.S. Edition」が開催されます。AI時代の収益成長について議論します。

在日米国大使館で開催されるエグゼクティブ・カンファレンス「THE REVENUE U.S. Edition」 #東京都 #港区 #Gainsight #Xactly #ナインアウト

2026年5月21日、在日米国大使館でエグゼクティブ・カンファレンス「THE REVENUE U.S. Edition」が開催されます。AI時代の収益成長について議論します。

CVE-2026-31381, CVE-2026-31382: Gainsight Assist Information Disclosure and Cross-Site Scripting (FIXED) Rapid7 Labs recently identified a chain of security vulnerabilities in the Gainsight Assist plugin and its interactions with a certain associated domain. More in a new blog on CVE-2026-31381 and CVE-2...

🚨 Rapid7 Labs recently identified a chain of security vulns in #Gainsight Assist, an email plugin for the popular Customer Success software.

CVE-2026-31381 & CVE-2026-31382 are an info. disclosure flaw and a reflected XSS vulnerability, respectively: r-7.co/4uG8I93

GainsightがMovに導入され、顧客主導の成長戦略が始動 GainsightがMovに採用され、顧客主導の成長を目指す新プラットフォームが始動。効率化される業務でクライアントへの価値提供が加速します。

GainsightがMovに導入され、顧客主導の成長戦略が始動 #東京都 #港区 #口コミコム #Gainsight #mov

GainsightがMovに採用され、顧客主導の成長を目指す新プラットフォームが始動。効率化される業務でクライアントへの価値提供が加速します。

Unveiling the Future of Customer Success: Gainsight's Global Report Highlights 2025 Trends Gainsight's latest Customer Success Index Report 2025 reveals significant trends in AI utilization and a shift towards customer outcomes as a key metric.

Unveiling the Future of Customer Success: Gainsight's Global Report Highlights 2025 Trends #Japan #Tokyo #Customer_Success #Gainsight #AI_Utilization

Gainsightが発表したカスタマーサクセス調査報告2025の注目ポイント Gainsightが発表した「CS Index Report 2025」では、AI活用の進展や顧客成果の重視など、カスタマーサクセスの最新トレンドが明らかに。企業の今後の戦略を考える参考に。詳しく解説。

Gainsightが発表したカスタマーサクセス調査報告2025の注目ポイント #AI活用 #カスタマーサクセス #Gainsight

Gainsightが発表した「CS Index Report 2025」では、AI活用の進展や顧客成果の重視など、カスタマーサクセスの最新トレンドが明らかに。企業の今後の戦略を考える参考に。詳しく解説。

Gainsightが発表したカスタマーサクセスの現状とAI活用の進展について Gainsightが2025年のカスタマーサクセス実態調査を発表し、AI活用の進展や顧客成果へのシフトが明らかに。企業における新たな方針を示唆。

Gainsightが発表したカスタマーサクセスの現状とAI活用の進展について #東京都 #港区 #AI活用 #Gainsight #カスタマーサクセス

Gainsightが2025年のカスタマーサクセス実態調査を発表し、AI活用の進展や顧客成果へのシフトが明らかに。企業における新たな方針を示唆。

GainsightがヤプリにCustomer-Led Growthプラットフォームを導入し企業成長をサポート GainsightがヤプリにCustomer-Led Growthプラットフォームを提供し、デジタルエクスペリエンスの向上と顧客成功支援を強化する取り組みが始まりました。

GainsightがヤプリにCustomer-Led Growthプラットフォームを導入し企業成長をサポート #東京都 #港区 #Gainsight #ヤプリ #デジタルエクスペリエンス

GainsightがヤプリにCustomer-Led Growthプラットフォームを提供し、デジタルエクスペリエンスの向上と顧客成功支援を強化する取り組みが始まりました。

株式会社ナレッジワークがGainsightプラットフォームを導入し顧客価値向上を目指す 株式会社ナレッジワークがGainsightカスタマーサクセスプラットフォームを本稼働開始。顧客理解を深め、価値提供を高める取り組みを進めます。

株式会社ナレッジワークがGainsightプラットフォームを導入し顧客価値向上を目指す #東京都 #港区 #Gainsight #ナレッジワーク #顧客価値

株式会社ナレッジワークがGainsightカスタマーサクセスプラットフォームを本稼働開始。顧客理解を深め、価値提供を高める取り組みを進めます。

Gainsight Breach Spread into Salesforce Environments; Scope Under Investigation   An ongoing security incident at Gainsight's customer-management platform has raised fresh alarms about how deeply third-party integrations can affect cloud environments. The breach centers on compromised OAuth tokens connected with Gainsight's Salesforce connectors, leaving unclear how many organizations touched and the type of information accessed. Salesforce was the first to flag suspicious activity originating from Gainsight's connected applications. As a precautionary measure, Salesforce revoked all associated access tokens and, for some time, disabled the concerned integrations. The company also released detailed indicators of compromise, timelines of malicious activity, and guidance urging customers to review authentication logs and API usage within their own environments. Gainsight later confirmed that unauthorized parties misused certain OAuth tokens linked to its Salesforce-connected app. According to its leadership, only a small number of customers have so far reported confirmed data impact. However, several independent security teams-including Google's Threat Intelligence Group-reported signs that the intrusion may have reached far more Salesforce instances than initially acknowledged. These differing numbers are not unusual: supply-chain incidents often reveal their full extent only after weeks of log analysis and correlation. At this time, investigators understand the attack as a case of token abuse, not a failure of Salesforce's underlying platform. OAuth tokens are long-lived keys that let approved applications make API calls on behalf of customers. Once attackers have them, they can access the CRM records through legitimate channels, and the detection is far more challenging. This approach enables the intruders to bypass common login checks, and therefore Salesforce has focused on log review and token rotation as immediate priorities. To enhance visibility, Gainsight has onboarded Mandiant to conduct a forensic investigation into the incident. The company is investigating historical logs, token behavior, connector activity, and cross-platform data flows to understand the attacker's movements and whether other services were impacted. As a precautionary measure, Gainsight has also worked with platforms including HubSpot, Zendesk, and Gong to temporarily revoke related tokens until investigators can confirm they are safe to restore. The incident is similar to other attacks that happened this year, where other Salesforce integrations were used to siphon customer records without exploiting any direct vulnerability in Salesforce. Repeated patterns here illustrate a structural challenge: organizations may secure their main cloud platform rigorously, but one compromised integration can open a path to wider unauthorized access. But for customers, the best steps are as straightforward as ever: monitor Salesforce authentication and API logs for anomalous access patterns; invalidate or rotate existing OAuth tokens; reduce third-party app permissions to the bare minimum; and, if possible, apply IP restrictions or allowlists to further restrict the range of sources from which API calls can be made. Both companies say they will provide further updates and support customers who have been affected by the issue. The incident served as yet another wake-up call that in modern cloud ecosystems, the security of one vendor often relies on the security practices of all in its integration chain. 

Gainsight Breach Spread into Salesforce Environments; Scope Under Investigation #API #CyberSecurity #Gainsight

LegalOn Technologies、Gainsight Customer Hubを導入し顧客体験を革新 株式会社LegalOn TechnologiesがARR100億円を達成し、GainsightのCustomer Hubを導入して顧客体験を向上させる取り組みを紹介します。

LegalOn Technologies、Gainsight Customer Hubを導入し顧客体験を革新 #東京都 #渋谷区 #顧客体験 #Gainsight #LegalOn_Technologies

株式会社LegalOn TechnologiesがARR100億円を達成し、GainsightのCustomer Hubを導入して顧客体験を向上させる取り組みを紹介します。

Salesforce Probes Gainsight Breach Exposing Customer Data  Salesforce has disclosed that some of its customers' data was accessed following a breach of Gainsight, a platform used by businesses to manage customer relationships. The breach specifically affected Gainsight-published applications that were connected to Salesforce, with these apps being installed and managed directly by customers.  Salesforce emphasized that the breach did not stem from vulnerabilities in its own platform, but rather from Gainsight's external connection to Salesforce. The company is actively investigating the incident and directed further inquiries to its dedicated incident response page. Gainsight confirmed it was investigating a Salesforce connection issue, but did not explicitly acknowledge a breach, stating that its internal investigation was ongoing. Notable companies using Gainsight's services include Airtable, Notion, and GitLab. GitLab confirmed that its security team is investigating and will share more details as they become available. The hacking group ShinyHunters claimed responsibility for the breach, stating that if Salesforce does not negotiate with them, they will set up a new website to advertise the stolen data—a common tactic for cybercriminals seeking financial gain. The group reportedly stole data from nearly a thousand companies, including details from Salesloft and GainSight campaigns.  This breach mirrors a previous incident in August, where ShinyHunters exploited vulnerabilities in AI marketing chatbot maker Salesloft, compromising numerous customers' Salesforce instances and accessing sensitive information such as access tokens. In the earlier Salesloft breach, victims included major organizations like Allianz Life, Bugcrowd, Cloudflare, Google, Kering, Proofpoint, Qantas, Stellantis, TransUnion, and Workday. The hackers subsequently launched a website to extort victims, threatening to release over a billion records. Gainsight was among those affected in the Salesloft-linked breaches, but it remains unclear if the latest wave of attacks originated from the same compromise or a separate incident. Overall, this incident highlights the risks associated with third-party integrations in major cloud platforms and the growing sophistication of financially-motivated cybercriminals targeting customer data through supply chain vulnerabilities. Both Salesforce and Gainsight are continuing their investigations, with cybersecurity teams across affected organizations actively working to assess the extent of the breach and mitigate potential damage.

Salesforce Probes Gainsight Breach Exposing Customer Data #DataBreach #DataLeak #Gainsight

Gainsight Expands Impacted Customer List Following Salesforce Security Alert OAuth clients with callback URIs read more about Gainsight Expands Impacted Customer List Following Salesforce Security Alert

Gainsight Expands Impacted Customer List Following Salesforce Security Alert reconbee.com/gainsight-ex...

#gainsight #salesforce #salesforcesecurity #cybersecurity #customer #CustomerService #CyberAttack

Le top 5 des actus cybersécurité -26 nov 2025 Découvrez les 5 actualités cybersécurité les plus marquantes de la semaine du 26 novembre 2025

Le top 5 des actus cybersécurité -26 nov 2025
dcod.ch/2025/11/26/l...

#Infosec #Security #Cybersecurity #CeptBiro #Top5 #FailleAPI #WhatsApp #RouteuraAsus #Asus #Gainsight #CrowdStrike #Azure

Original post on cyberscoop.com

Gainsight CEO downplays impact of attack that spread to Salesforce environments Details about the attack are scattered, and discrepancies remain about the number of companies impacted and the exten...

#Cybersecurity #Threats #access #tokens #Gainsight #Google […]

[Original post on cyberscoop.com]

Original post on cyberscoop.com

Gainsight CEO downplays impact of attack that spread to Salesforce environments Details about the attack are scattered, and discrepancies remain about the number of companies impacted and the exten...

#Cybersecurity #Threats #access #tokens #Gainsight #Google […]

[Original post on cyberscoop.com]

When we talk about a Salesforce breach, that's not really accurate, is it? But it is the blast radius.

Attackers are stealing OAuth tokens from connected applications, like those from #Salesloft and #Gainsight, then walking in with full access. https://loom.ly/FRI71Eo

The Rise of Autonomous Cyber Operations: GTG-1002, the AI Attack that Showed Traditional Detect-and-Respond Playbooks Are Obsolete The GTG-1002 campaign, an AI-driven cyberattack, has collapsed the exploit window, forcing a strategic pivot to machine-speed, autonomous defense.

Full story:
www.technadu.com/the-rise-of-...

Follow TechNadu for more AI-driven cyber threat insights.
#SecurityNews #TechNews #Okta #ShinyHunters #Gainsight #ScatteredLapsus #ThreatIntelligence #CyberAwareness #EnterpriseSecurity #DigitalSafety

Salesforce, Gainsight bağlantılı uygulamalardaki “olağandışı” etkinliği araştırıyor Bulut tabanlı CRM çözümleri sunan Salesforce, geçen hafta Çarşamba günü Gainsight adlı üçüncü taraf bir uygulamayla ilgili "alışılmadık bir etkinlik" keşfettikten sonra müşterilerini olası bir veri ih...

Salesforce, Gainsight bağlantılı uygulamalardaki “olağandışı” etkinliği araştırıyor

#gainsight #salesforce

webrecord.media/salesforce-g...

ShinyHunters cerca impiegati infedeli mentre il caso Gainsight Salesforce si estende

📌 Link all'articolo : www.redhotcyber.com/post/shi...

#redhotcyber #news #shinyhunters #salesforce #gainsight #salesloft #drift #oauth #dataleak #cybersecurity #hacking #datasecurity #infosec #cyberattack

📰 Salesforce Selidiki Pencurian Data Pelanggan Melalui Pelanggaran Gainsight

👉 Baca artikel lengkap di sini: ahmandonk.com/2025/11/24/salesforce-ga...

#cloud-security #cybersecurity #data-breach #gainsight #oauth #salesforce #shinyhunters #supply-chain-attack

Major data breach alert: Over 200 companies' data compromised via Gainsight's Salesforce apps. Stay informed and secure. #CyberSecurity #DataBreach #Salesforce #Gainsight Link: thedailytechfeed.com/gainsight-sa...

Major data breach alert! Over 200 companies affected via Salesforce-Gainsight integration. Stay vigilant and review your third-party app connections. #CyberSecurity #DataBreach #Salesforce #Gainsight Link: thedailytechfeed.com/shinyhunters...

Salesforce Flags Unauthorized Data Access via Gainsight-Linked OAuth Activity Salesforce and Gainsight probe OAuth abuse tied to ShinyHunters as apps are pulled and customers alerted.

#Salesforce signale un accès non autorisé aux données via une activité OAuth liée à #Gainsight ⚠️. Une enquête révèle un possible accès illégal aux données clients. Tous les accès actifs ont été révoqués. #CyberSecurity #IA https://kntn.ly/fe8acfc9

Your Trusted Apps Just Became Your Biggest Security Risk: Inside the Salesforce-Gainsight Breach Picture this: You've locked your front door, installed security cameras, and hired a guard. But the cleaning service you trust has made copies of their keys and is selling them to anyone willing to pa...

The Salesforce Gainsight breach shows how attackers don’t need to hack the main system when a smaller app has the keys. Third-party risk is the real threat now.

#cybersecurity #infosec #salesforce #gainsight #saas #cloudsecurity #databreach #supplychain #risk #securitynews

CrowdStrike fires 'suspicious insider' who passed information to hackers | TechCrunch techcrunch.com/2025/... #cybersecurity #Crowdstrike #InsiderThreat #Lapsus$ #Salesforce #Gainsight

#Google says mashers stole data from 200 companies following #Gainsight breach

techcrunch.com/2025/11/21/google-says-m...

#potatosecurity #privacy #DataBreach

#Hackers stole data from over 200 companies’ #Salesforce instances via #Gainsight apps. The Scattered Lapsus$ Hunters group, including ShinyHunters, claimed responsibility, citing a previous breach of Salesloft Drift authentication tokens. Gainsight is working with #Google’s #Mandiant to…

Original post on techrepublic.com

Salesforce Confirms New Breach Linked to Gainsight Apps Salesforce is probing unusual activity in Gainsight apps that may have exposed customer data, while ShinyHunters claims a new OAuth-based att...

#News #Security #cybersecurity #news #data #breach #gainsight #security #mandiant […]

Salesforce says customer data may be exposed in Gainsight incident - "unusual activity" being probed Effects of the Salesloft breach are still being felt

#Salesforce says #customerdata may be exposed in #Gainsight incident - "unusual activity" being probed

www.techradar.com/pro/security...