Report a scam If you've been scammed, there are organisations you should report the scam to. Find out how to report a scam and what information to gather.

Reporting scams can help to track down scammers and protect others.

You can report scams to:
➡️ 7726 for texts
➡️ report@phishing.gov.uk for emails
➡️ @ASA_UK for adverts
➡️ @royalmail for letters

Check what steps you can take ⤵️
bit.ly/4jyWeek

#ShopAware

Reporting scams can help to track down scammers and protect others.

You can report scams to:
➡️ 7726 for texts
➡️ report@phishing.gov.uk for emails
➡️ @ASA_UK for adverts
➡️ @royalmail for letters

Check what steps you can take ⤵️
https://bit.ly/4jyWeek

#ShopAware

🚨 Spot the signs of fake online shops before buying.

Dropshipping shops can charge you high prices for low-quality clothing items by using AI photos which don’t match the real product.

Try our online tool to check if it’s a scam ⤵️
https://bit.ly/4aRbili

#ShopAware #ScamAware #Advice #Plymouth

Icon of a hand holding a bank card. Title reads ‘If you're ghosted by a seller…’ with a text box below ‘Check if you can get your money back’ and a check mark. Citizens Advice logo and hashtag #ShopAware at the bottom.

👻 Ghosted by a seller?

Whether it’s a missing pair of new trainers or a new dress that never arrived, there are steps you can take to get your money back if you paid by card or PayPal.

Our advice can help you be #ShopAware ⤵️
https://bit.ly/4qi4G4d

Don’t feel stuck with an outfit you no longer want.
🌡️ When you buy an outfit online, you usually have 14 days of ‘cooling-off period’ to change your mind and get a refund.
Be #ShopAware and check your rights ⤵️
https://loom.ly/t3oFysQ

Peidiwch â theimlo bod rhaid cadw dilledyn nad ydych chi ei eisiau mwyach.
🌡️ Os prynwch ddilledyn ar-lein, bydd cyfnod ail-feddwl o 14 diwrnod gennych i newid eich meddwl a chael ad-daliad.
Dyma'ch hawliau wrth brynu ar-lein ⤵️
https://loom.ly/DUmQ7d0
#ShopAware

Text reads ‘Split seams?’ and points to a t-shirt icon. Below it, text reads ‘Soles coming apart?’ and points to an icon of a trainer. Text underneath it reads ‘You might be entitled to a repair, replacement or refund’. Citizens Advice logo at the bottom and hashtag #ShopAware at the top.

New clothes and shoes don’t match the online advert?

You may have legal rights if your item is:
🧵 Damaged or broken
🚫 Unusable
📸 Not what was advertised

Find out if you’re entitled to a repair, replacement or refund ⤵️
https://bit.ly/4qP83j2

#ShopAware

Report a scam If you've been scammed, there are organisations you should report the scam to. Find out how to report a scam and what information to gather.

Reporting scams can help to track down scammers and protect others.

You can report scams to:
➡️ 7726 for texts
➡️ report@phishing.gov.uk for emails
➡️ @ASA_UK for adverts
➡️ @royalmail for letters

#shopaware
Check what steps you can take ⤵️

🚨 Spot the signs of fake online shops before buying.

Dropshipping shops can charge you high prices for low-quality clothing items by using AI photos which don’t match the real product.

Try our online tool to check if it’s a scam ⤵️
bit.ly/3Z7fnKT
#ShopAware #ScamAware

Don’t get stuck with a broken zip or shoes that don’t fit.
✅ Understanding your consumer rights when shopping online is the best way to protect your money and new purchases.
Find all our free online advice on our website ⤵️
bit.ly/3NlPTXR
#ShopAware

Getting your money back if you paid by card or PayPal Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback'.

👻 Ghosted by a seller?

Whether it’s a missing pair of new trainers or a new dress that never arrived, there are steps you can take to get your money back if you paid by card or PayPal.

Our advice can help you be #ShopAware ⤵️

Check if something might be a scam What to look for when identifying a scam, and how to protect yourself from being scammed.

Spot the signs of fake online shops before buying.
Dropshipping shops can charge you high prices for low-quality clothing items by using AI photos which don’t match the real product.
Try our online tool to check if it’s a scam ⤵️
bit.ly/4aRbili
#ShopAware

🚨 Spot the signs of fake online shops before buying 🚨

#Dropshipping shops can charge you high prices for low-quality clothing items by using AI photos which don’t match the real product.

@citizensadvice.bsky.social has got an online tool to check if it’s a scam ⤵️

#ShopAware

Something's gone wrong with a purchase Information for if something's gone wrong with a purchase. Get help if you're a consumer who's had an issue with a purchase you've made and need advice.

🛍️ Do you know your rights when a clothes or shoes order goes wrong?

From fake online shops, delivery delays and refund policies - we can help you understand what you’re entitled to.

Find out what you need to know to stay #ShopAware online ⤵️

Alt text: Title reads ‘Parcel not yet delivered?’ with an arrow pointing to ‘Don’t chase the courier’ and final arrow points to a silhouette of a delivery box with the text ‘contact the seller’ and a green check mark. Citizens Advice logo and hashtag #ShopAware on the top.

📦 Still waiting on a parcel?

It’s the seller’s legal responsibility to make sure your order reaches you.

If it’s missing, ask for a redelivery or check if you can get a refund ⤵️
https://bit.ly/4sTC9E3

#ShopAware

📦 Still waiting on a parcel?

It’s the seller’s legal responsibility to make sure your order reaches you.

If it’s missing, ask for a redelivery or check if you can get a refund ⤵️

bit.ly/4sTC9E3

#ShopAware

This week's #ScamShare bulletin has a focus on cyber scams for #CyberScotlandWeek:

🗨️Be #ShopAware
🗨️Remote Access Scams
🗨️Amazon QR Code Scams
🗨️Common Email Scams
🗨️Avoiding Scams For Older People
🗨️AskSilver Scam Checker

➡️mailchi.mp/70620be94093/trading-sta...

Text based graphic with a thermometer sign in the top right. Text reads ‘You usually have: 14 days cooling-off period to change your mind and cancel or get a refund’. Citizens Advice logo and hashtag #ShopAware below.

Don’t feel stuck with an outfit you no longer want.

🌡️ When you buy an outfit online, you usually have 14 days of ‘cooling-off period’ to change your mind and get a refund.

Be #ShopAware and check your rights ⤵️
https://bit.ly/49GC9yq

🚨 Spot the signs of fake online shops before buying.
Dropshipping shops can charge you high prices for low-quality clothing items by using AI photos which don’t match the real product.
Try our online tool to check if it’s a scam ⤵️
https://loom.ly/t3oFysQ
#ShopAware

🚨 Adnabod arwyddion siopau ar-lein ffug cyn prynu.
Gall siopau danfon yn uniongyrchol godi prisiau uchel am ddillad sal, gan ddefnyddio delweddau AI ffug.
Defnyddiwch ein hofferyn ar-lein i weld a yw rhywbeth yn sgam ⤵️
https://loom.ly/DUmQ7d0
#ShopAware

Don’t feel stuck with an outfit you no longer want.

🌡️ When you buy an outfit online, you usually have 14 days of ‘cooling-off period’ to change your mind and get a refund.

Be #ShopAware and check your rights ⤵️
bit.ly/49GC9yq

Don’t feel stuck with an outfit you no longer want

When you buy an outfit online you usually have a 14-day cooling-off period to change your mind & get a refund

Check your rights⤵️#ShopAware
www.citizensadvice.org.uk/consumer/changed-your-mi...

Still waiting for a parcel?
It’s the seller’s legal responsibility to make sure your order reaches you.
If it’s missing, ask for a redelivery or check whether you can get a refund ⤵️
Bluesky: bit.ly/4sTC9E3
#ShopAware

Don’t feel stuck with an outfit you no longer want.

🌡️ When you buy an outfit online, you usually have 14 days of ‘cooling-off period’ to change your mind and get a refund.

Be #ShopAware and check your rights ⤵️
https://bit.ly/49GC9yq

#ConsumerRights #Plymouth #Advice

Don’t get stuck with a broken zip or shoes that don’t fit.

✅ Understanding your consumer rights when shopping online is the best way to protect your money and new purchases.

Find all our free online advice on our website ⤵️
bit.ly/49xKFkg

#ShopAware #KnowYourRights #charity #advice #nwgloscab

Don’t feel stuck with an outfit you no longer want.

🌡️ When you buy an outfit online, you usually have 14 days of ‘cooling-off period’ to change your mind and get a refund.

Be #ShopAware and check your rights ⤵️
bit.ly/3Lz1W3f

🚨 Spot the signs of fake online shops before buying.

Dropshipping shops can charge you high prices for low-quality clothing items by using AI photos which don’t match the real product.

Try our online tool to check if it’s a scam ⤵️
https://bit.ly/4aRbili

#ShopAware

Don’t feel stuck with an outfit you no longer want.
🌡️ When you buy an outfit online, you usually have 14 days of ‘cooling-off period’ to change your mind and get a refund.
Be #ShopAware and check your rights ⤵️
Bluesky: bit.ly/49GC9yq

🛍️ Ydych chi’n gwybod beth yw eich hawliau pan fydd archeb yn mynd o’i lle?
O siopau ar-lein ffug, oedi wrth ddanfon a pholisïau ad-dalu - gallwn ni eich helpu i ddeall eich hawliau.
Dyma’r hyn sydd angen i chi ei wybod ⤵️
https://loom.ly/DUmQ7d0
#ShopAware

🛍️ Do you know your rights when a clothes or shoes order goes wrong?
From fake online shops, delivery delays and refund policies - we can help you understand what you’re entitled to.
Find out what you need to know to stay #ShopAware online ⤵️
https://loom.ly/t3oFysQ