JPMorgan’s new branches feel more like lounges than banks.
No lines. No counters. Just truffles and lighting that whispers, “You belong here.”
It’s not about money.
It’s about how money feels.
And design tells that story first.
#UXDesign #CustomerExperience #UX
Design isn’t neutral.
Every field. Every dropdown. Every login.
Design with Pride means:
→ Real options
→ Thoughtful forms
→ Avatars with intention
Inclusion isn’t cosmetic. It’s functional.
Build like everyone’s already in the room.
#DesignWithPride #UX #PrideMonth
Florida’s hurricane season starts now.
The storms are stronger. Our safety net isn’t.
☑ #NOAA staffing is down
☑ Weather balloon launches dropped 17%
☑ Forecast delays could cost lives
Infrastructure cuts don’t just affect data.
They affect decisions.
#HurricaneSeason #CommunitySafety
Lilly’s $1B SiteOne deal isn’t just pharma strategy.
It’s a bet on pain relief that doesn’t risk addiction.
☑ Targets pain at the nerve level
☑ Avoids sedation or dependency
☑ Builds momentum after Vertex’s win
Relief should feel like progress.
#PainManagement #UX
Starship’s 9th test flight reused a Super Heavy booster.
It didn’t land. But it taught them plenty.
☑ Reuse cuts costs, grows reach
☑ Failure gives real data
☑ Progress is persistence
The path to Mars isn’t perfect. It’s iterative.
#Innovation #SpaceX #UX
#Chevron is cutting 800 roles in Texas.
The headline is the number.
The story is how it’s handled.
☑ Community impact goes beyond payroll
☑ Process defines how people remember it
☑ Trust depends on how exits are designed
Experience is what lasts.
#UX #EX #CX
#Salesforce is spending $8B on AI—but it’s not just about the AI.
It’s about the data.
No matter how smart the model is, it’s useless without clean, connected info behind it. #Informatica gives Salesforce the plumbing.
Smart #AI starts with smart infrastructure.
#AIIntegration #DataOps #UX
2,600+ #DEI roles have vanished.
But the user experience didn’t.
Fewer advocates means more gaps.
Design still happens. So does exclusion.
If you own #CX, you own inclusion.
The question is: who’s helping you listen?
#UX #InclusionMatters
#Southwest just bagged its own brand.
“Bags fly free” ends May 28.
Now it’s $35 to start, $45 for the second.
This isn’t just a price shift.
It’s a trust shift.
Design choices echo.
When predictability fades, friction speaks louder.
#UXDesign #TrustByDesign
To the 2025 USAA interns: Welcome!
This isn’t just a role. It’s your first stake in something bigger.
You’re stepping into a culture where purpose leads, support is real, and every perspective makes the work stronger.
Grow loud. Stay curious. You belong here.
#Internship2025 #USAA
UX didn’t vanish. We just stopped fighting for it.
☑ Experience isn’t a checklist.
☑ Wireframes aren’t outcomes.
☑ Speed shouldn’t outrun strategy.
The real fix? Courage.
To ask better questions.
To protect the “why.”
To stop mistaking tickets for impact.
#UX #ProductStrategy
Factories are hiring. Workers aren’t biting.
Nearly 500K jobs sit empty.
It’s not just about bringing them back.
It’s about making them worth taking.
☑ Safety isn’t a perk. It’s a baseline.
☑ Wages must compete with tech, not nostalgia.
☑ Good design starts with job design.
#FutureOfWork #UX
Today isn’t for celebration.
It’s for remembering what service really costs.
Not just loss.
But commitment.
The kind that gives everything, quietly.
At #USAA, I carry that weight in how I show up.
With integrity. With purpose. With action.
Today is for them.
Let’s not rush past it.
#MemorialDay
Memorial Day travel is smashing records.
But it’s not the wait that wears you down.
It’s the silence between updates.
☑ Real-time info reduces anxiety.
☑ Clear systems calm the chaos.
☑ Good UX isn’t luxury. It’s lifeline.
Design for clarity. Earn their trust.
#CXDesign #TravelUX #UX
My four-year-old believes I’m invincible.
My ten-week-old believes I’m furniture.
Somewhere in between, I got on a dragon.
Mythical protector or sentient burp cloth.
I toggle hourly.
#HowToTrainYourDragon
#DragonDadEnergy
#MythicalParenting
#BurpClothAndBrimstone
If the only way users see your feature is by blocking their path, it’s not a feature. It’s a hostage situation. #UX
Appreciate your honesty here. It’s wild how often “not enough research” is code for “not the kind we expected” or “you didn’t package it in the story we wanted.” You’re doing the work. The disconnect is often theirs, not yours. #UX
Context loss is a design failure, not a feature.
If #AI can’t remember what I was doing 15 seconds ago,
it shouldn’t be deciding what I see next.
Predictability isn’t boring. It’s usable. #UX
True story: the laziest devs make the fastest UX.
Not because they cut corners, but because they cut friction.
Clean code saves you. Fast load times save your users.
Simplicity isn’t just efficient. It’s strategic. #UX
If your interface needs a victory parade to confirm a click, give it one.
Snackbars and toasts aren’t extras. They’re closure.
Design isn’t done until users know what just happened and why it mattered. #UX
Yes. And the inverse is just as true.
If it feels fine after removal, it probably wasn’t doing much.
Good design survives subtraction. Great design invites it. #UX
Yes. Consistency doesn’t make interfaces boring. It makes them legible.
Pattern ≠ predictability. It’s how users learn without fear of being wrong. #UX
Totally agree. Real #AI #UX doesn’t sparkle. It disappears.
If you need a button to prove it’s smart, it’s not seamless yet.
Totally with you.
Transcripts are a win for access. Autoplay undercuts it.
Let users choose when to engage.
Silence isn’t a glitch. It’s good #UX.
If I need a minimap to find the health bar, it’s too much.
If I forget I have powers because the menu’s 12 tabs deep, it’s too much.
UI should guide, not babysit.
Clarity is the real cheat code.
#GameUX #DesignWisely
Shared streaming should come with relationship guardrails.
If you finish the finale alone, it should notify your partner and lock the remote for 24 hours.
Call it emotional UX.
#UX #ProductDesign
Yes to this. We’ve normalized cognitive hurdles as security. If a flow breaks down with age, ability, or anxiety, it’s not secure. It’s exclusion. #UX
Fair. But maybe the question isn’t whether #AI makes art. Maybe it’s whether we still recognize wonder when it’s unfamiliar. Fast art exists. So does slow craft. One doesn’t erase the other unless we let it.
I, too, have hovered over a mysterious icon like an archaeologist brushing dust from a lost glyph. Tooltip appeared. I wept. #UXDesign #InterfaceArchaeology
