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Exploring the Role of App Features in Providing Continuity of Care to Users on a Digital Mental Health Platform (Wysa): Retrospective Mixed Methods Observational Study Background: Despite digital mental health services growing at a rapid pace to address global mental health needs, there exist challenges of low engagement and attrition. Ensuring continuity of care in the digital context can positively impact mental health care delivery and adherence to treatment, thus establishing digital mental health interventions (DMHIs) as a viable option for mental health support. Objective: This study aimed to examine the impact of adjunct app features of the mental health app Wysa, and their ability to promote engagement and adherence with the text-based coaching sessions. Methods: This retrospective mixed-methods observational study was based on real-world app data from users (n=1210) who subscribed to text-based sessions with mental health coaches (MHCs) between 1st February and 31st July 2022. Their engagement with the adjunct app features, such as brief interventions with the conversational agent (CA), self-management tools, and journaling was analyzed quantitatively using descriptive and inferential statistics. Acceptability of the app features was also assessed using qualitative feedback data. Results: Findings demonstrated high usage of the adjunct app features which allowed communication with the MHCs in between sessions. The thematic analysis captures user experiences of helpfulness within the application and with the MHCs. Mann-Whitney test indicated that users who accessed one or more features completed significantly more sessions compared to users who did not use any feature (W=154085.0, P

JMIR Formative Res: Exploring the Role of App Features in Providing Continuity of Care to Users on a Digital Mental Health Platform (Wysa): Retrospective Mixed Methods Observational Study #MentalHealth #DigitalHealth #MentalWellness #HealthTech #ContinuousCare

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Continuity of Care Requires a Continuity Rail For most of my career, I believed continuity of care was a workflow problem. A scheduling challenge.

It means everything to have a physician leading the way.

#HealthcareInnovation #ContinuousCare #RuralHealth

www.linkedin.com/pulse/contin...

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Nursing and Continuing Care Management Work Plan for People Living With COVID-19: Case Study of the Nakhon Pathom Province Background: Post-COVID-19 patients continue to experience lingering physical and psychological symptoms, requiring coordinated and continuous care. Addressing these needs is essential, especially in resource-limited settings. Objective: To study the issues and needs, as well as the #nursing and continuous care systems for residents living with COVID-19 to design and develop a database system, develop continuous care guidelines, and evaluate the effectiveness of the database system for continuous monitoring and care for residents living with COVID-19 in Nakhon Pathom Province, Thailand. Methods: Participatory action research was employed to engage stakeholders and guide the development process. Results: A total of 375 patients and family members affected by post-COVID-19 symptoms reported that symptoms persisted for approximately six months, with common symptoms including persistent cough and easy fatigue. These patients experienced reduced access to healthcare services, relying mainly on symptomatic treatment at local facilities and utilizing telehealth #nursing systems. They expressed a need for continuous care support from 50 professional #nurses and village health volunteers. As a result, healthcare guidelines for post-COVID recovery were developed, comprising five core components: 1) self-care through digital information retrieval, 2) care via telehealth #nursing systems, 3) physical health care services post-recovery, 4) mental health services post-recovery, and 5) continuous care for referral in case of post-recovery incidents. These guidelines were used to design a database system for continuous monitoring and care, which was evaluated as highly effective (mean = 4.51, S.D. = 0.59). Conclusions: This research highlights the critical need for a proactive and comprehensive approach to managing post-COVID-19 care in Nakhon Pathom Province. By developing and implementing a database system for continuous monitoring and care, along with clear guidelines, the study effectively addresses the ongoing needs of individuals recovering from COVID-19. The integration of technology, along with continuous care provided by professional #nurses and village health volunteers, has been shown to be highly effective in improving the quality of care. The findings suggest that adopting these strategies, along with implementing supportive policies on data management and communication systems focused on home visits, will significantly enhance health service management and better prepare the region for future public health challenges.

New in JMIR Nursing: Nursing and Continuing Care Management Work Plan for People Living With COVID-19: Case Study of the Nakhon Pathom Province #Nursing #COVID19 #PostCOVIDCare #HealthcareManagement #ContinuousCare

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