Boulder staff recommend keeping water budgets for single-family customers, will carry multifamily/CII alternatives into rate study Staff proposed keeping water budgets for single-family and metered-irrigation accounts while reducing and simplifying budget sizing; staff recommended exploring multiple alternatives for multifamily and commercial accounts during a broader rate study led by NewGen Strategies and Solutions.

Boulder is reshaping its water budget policy to enhance sustainability and customer experience—could this mean changes to your bill?

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#BoulderBoulderCounty #CO #WaterBudgeting #CustomerAssistance #SustainabilityInitiatives #CitizenPortal #BoulderWater

PSC approves Madison Water rate adjustments, denies extension of 'Madcap' pilot and authorizes $3.5M cash adder The Public Service Commission approved Madison Water Utility's rate adjustments (docket 3280 WR 117), declined to authorize continuation of the 'Madcap' customer‑assistance pilot, authorized continuation of an expense‑depreciation program with conditions, and approved a $3.5 million cash adder recommended by staff.

The Public Service Commission has made significant decisions regarding Madison Water Utility, including a controversial rate adjustment and the denial of the 'Madcap' assistance pilot.

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#WI #CustomerAssistance #FinancialStability #CitizenPortal #PublicService

Green Mountain Power tells House committee it's 79% renewable, outlines storage, resiliency work and 7.5% rate filing Green Mountain Power told the House Energy and Digital Infrastructure Committee on Jan. 28 that its 2024 portfolio was 79% renewable and 100% carbon-free when including nuclear, described a 75 MW aggregated battery fleet and extensive storm-hardening, and said it has filed a 7.5% rate case to take effect Oct. 1.

Green Mountain Power reveals its remarkable commitment to sustainability with a 79% renewable energy portfolio and innovative energy storage solutions that are reshaping Vermont's energy landscape.

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#VT #RenewableEnergy #CustomerAssistance #VermontEnergy #GridResiliency

PURA modifies 2025–26 energy affordability plans, orders auto-enrollment and IT updates; chair abstains The Public Utilities Regulatory Authority approved modifications to 2025–26 energy affordability and arrearage management plans for Connecticut utilities, including twice-per-winter auto-enrollment in the Matching Payment Program and IT updates for auto-enrollment tied to Connecticut Energy Assistance Program awards. Interim Chairman Tom Wheel rec

Connecticut's Public Utilities Regulatory Authority just approved significant changes to energy affordability plans, including auto-enrollment for eligible customers during winter!

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#CT #CitizenPortal #CustomerAssistance #EnergyAffordability #ProgramModifications

Portland General Electric updates Troutdale on battery storage, wildfire planning and undergrounding Portland General Electric told the Troutdale City Council about a nearby battery storage installation and answered questions about how batteries, undergrounding and customer programs support resiliency and affordability.

Portland General Electric is powering up Troutdale with innovative battery storage solutions and crucial wildfire resilience measures that could reshape the future of energy in the region.

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#TroutdaleMultnomahCounty #OR #CustomerAssistance #SustainableInnovation

Public Water System updates policies on customer assistance and payment plans Water system representatives discuss new questions on customer assistance and shutoff policies

California's water systems are making crucial changes to enhance customer assistance and accountability, tackling issues like shutoffs and payment plans head-on.

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#CA #CitizenPortal #WaterAccountability #CustomerAssistance #EquitableServices