tacit knowledge: an illustration of "Knowledge as Iceberg", showing explicit "know what" knowledge visible, "live in books and heads" and tacit "know how" knowledge below the surface "lives in people and their practices"
One of the reasons it's so hard to change is because so much of what we "know" is tacit. Conversation and storytelling can help.
www.conferencesthatwork.com/index.php/fa...
#FacilitatingChange #tools #conversation #StoryTelling #knowledge #explicit #tacit