#FanProtect

StubHub FanProtect guarantee failed. Here's how one buyer fought back. StubHub's FanProtect guarantee didn't stop a seller from backing out — and the replacement seats were far worse. Here's how this buyer got made whole.

StubHub canceled her tickets, handed her worse seats, and called it a guarantee. We called it something else — and got her a real resolution.

www.elliott.org/problem-solv...

#StubHub #ConsumerRights #Ticketing #FanProtect #ProblemSolved