Flippin' Pain team members holding an award
As a winner at the #PEN25 Awards, we've been featured in 'Learning from the best': a report all about how patient involvement and experience has been at the heart of improving the NHS.
Read here >> picker.org/wp-content/uploads/2025/...
We’ve published ‘Learning from the Best – celebrating patient experience innovations to help deliver the 10 Year Plan’, which maps the #PEN25 Awards winners to the Plan’s key chapters, and now includes direct links to the project presentations for easy learning: bit.ly/PEN10YearPlan.
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You can learn more about this project, and other examples of patient experience excellence and innovation, in the #PEN25 Book of Best Practice and our ‘Learning from the Best: Patient Experience and the NHS 10 Year Plan’ publication:
🔗 bit.ly/PENBoBP
🔗 bit.ly/PEN10YearPlan
#PersonCentredCare
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At @careopinion.org.uk's Autumn Conference yesterday, we were delighted to hear Royal Devon University Healthcare NHS Foundation Trust share their #PEN25 award-winning project ‘The Power of Data and Voice: Innovating Patient Feedback for Real Impact’.
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Today, we’ve published ‘Learning from the Best – celebrating patient experience innovations to help deliver the 10 Year Plan’, which maps the #PEN25 Awards winners to the Plan’s key chapters, and provides scalable examples of progress.
Read the publication: bit.ly/PEN10YearPlan
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On 2 Oct at the @unibirmingham.bsky.social, we celebrated a shared truth: care is more than treatment. Southern Health & Social Care Trust won #PEN25 for 'Seasons of Life' — a powerful initiative reframing grief as a journey of connection and identity: bit.ly/SHPEN25.
A photo of the Flippin' pain team holding an award
Community Pain Champion Shep presenting at the Picker Experience Network Awards
🏆 Big news! Flippin’ Pain & @C0raHealth have won a Picker Experience Network Award! #Pen25
Libby, Julia & Shep were there to celebrate, sharing our story so far with leaders from across the UK. This recognition is for everyone who has been part of our journey. Thank you 🌟
We are delighted to announce all the Winner's, Runner's Up and Finalists of the Picker Experience Network Awards 2025. It was a marvellous day of celebrating the highest quality person centred-care for all, always. #PEN25
@pickereurope.bsky.social
patientexperiencenetwork.org/pen2025/
The Picker Experience Network Awards are the first and only awards programme to recognise best practice in patient experience across all facets of health and social care in the UK and beyond.
#TeamOfTheYear #PCCSupport #PEN25
✨ We would also like to congratulate Ross, our Engagement Platform member, on reaching the finals of the Patient Contribution Individual Award! A fantastic achievement and so well deserved. 🎉
@pen-news.bsky.social #PEN25
Photo of PCC Senior Practitioner with PEN25 Award
Photo of PCC Senior Practitioner with two additional attendees standing in front of PCC display board
Photo of PCC Senior Practitioner standing beside large light up letters spelling #PEN25
✨ We are absolutely delighted to share that #TeamPCC has been named Team of the Year at the Picker Experience Network National Awards in Birmingham yesterday! 🎉
This recognition is for our PCC Support in the Community work.
#TeamOfTheYear #PCCSupport #PEN25 @pen-news.bsky.social
Congratulations to our overall winner of the 2025 PEN Awards!
We’re delighted that this year’s overall winner is Southern Health and Social Care Trust, recognised for their ‘Seasons of Life’ initiative.
#PEN25 #PXInnovators #PersonCentredCare #PatientExperience #HealthAwards #AmazonBusiness
We’re back for the afternoon sessions of the Picker Experience Network Awards with more winners to be revealed. The energy and inspiration today have been outstanding!
#PEN25
#PersonCentredCare #PatientExperience
#HealthAwards
From its humble beginnings in 2018, to raising over £750,000, to becoming the first UK ICU garden to offer fresh air therapy during the pandemic — this space has transformed the experiences of more than 5,000 patients, families, and staff.
#PEN25 #PXInnovators #PersonCentredCare
Freya Williams, one of today’s inspiring keynote speakers and a paediatric nurse, shared the realities of living with Ehlers Danlos syndrome (EDS), and how her lived experience has helped others.
#PEN25 #PXInnovators #EhlersDanlosSyndrome #PersonCentredCare #PatientExperience #HealthAwards
Congratulations to UCLH for winning the Staff engagement and experience award for their project improving staff wellbeing and engagement #pen25 👏
Congratulations to Cheshire and Merseyside cancer alliance for winning the Personalisation of Care award for their work using powerful stories to create impact #pen25 👏
Congratulations to Bart's Healthfor winning the Support for caregivers, friends & family award for their work co-designing compassion #pen25 👏
Congratulations to Cora Health for winning the independent sector award for their programme empowering people impacted by chronic pain #pen25
Congratulations to Leeds Teaching Hospitals for winning the Environment of Care award with their Supporting every smile work! 👏 #pen25
Inspiring keynote this morning from Freya, sharing her experience of becoming a paediatric nurse. 💙 #pen25
Great to be at @pickereurope.bsky.social #pen25 today. Best of luck to everyone up for award, hope you all have a fabulous day! ⭐️
We’ll carry you along with us and share updates and highlights throughout the day.
Picker Experience Network
University of Birmingham
#PEN25 #PXInnovators #PersonCentredCare #PatientExperience #HealthAwards #AmazonBusiness
Wishing all finalists in today's Picker Experience National Awards the very best of luck! Especially our team & colleagues from South East Genomics Medicine Service, shortlisted for improving the #LynchSyndrome pathway. #PEN25 Surrey Heartlands Health and Care Partnership @nhssussex.bsky.social
