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Front cover of PCC's Advocacy Casebook 2005

Front cover of PCC's Advocacy Casebook 2005

📘 We’re delighted to share that #TeamPCC has published its first Advocacy Casebook - showcasing real examples of how our independent advocacy service has made a difference for people across Northern Ireland.
Read it here 👇
pcc-ni.net/media/2vcfcb...

@health-ni.gov.uk

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PCC Feedback: “That is a brilliant video. So informative yet calming with the style and colours, really contemporary and easy to watch.”

“Very professional. The plain English is refreshing, friendly and easy to understand.”

 Individuals commenting on 
PCC’s Animated Videos

PCC Feedback: “That is a brilliant video. So informative yet calming with the style and colours, really contemporary and easy to watch.” “Very professional. The plain English is refreshing, friendly and easy to understand.” Individuals commenting on PCC’s Animated Videos

#FeedbackFriday #TeamPCC

🎥Find out more about PCC by watching our animated videos: www.youtube.com/@patientclie...

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Membership Scheme. Join our Membership Scheme to keep up to date with our work, involvement opportunities and what is going on across Health and Social Care. Find out more 0800 917 0222. Visit our website www.pcc-ni.net

Membership Scheme. Join our Membership Scheme to keep up to date with our work, involvement opportunities and what is going on across Health and Social Care. Find out more 0800 917 0222. Visit our website www.pcc-ni.net

✍️Sign up to our Membership Scheme to keep up-to-date with what is going on across Health and Social Care in Northern Ireland and for opportunities to influence services for the better!

pcc-ni.net/pcc-engage/p... or call 0800 917 0222 to find out more.

#TeamPCC

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Feedback: “My issue was not a difficult one, but I could not get help from the hospital. 
The PCC Practitioner was so supportive and helpful and got my answer immediately - very impressed!” - Individual who used PCC Support Service

Feedback: “My issue was not a difficult one, but I could not get help from the hospital. The PCC Practitioner was so supportive and helpful and got my answer immediately - very impressed!” - Individual who used PCC Support Service

#FeedbackFriday #TeamPCC

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We are hiring - join our team

Executive Personal Assistant to CEO and Council Chair

Contract: Permanent
Band: 5
Hours: Full Time (37.5 per week)
Base: Belfast

Apply online at jobs.hscni.net
Closing date: Wednesday 11 February 2026, 6pm

We are hiring - join our team Executive Personal Assistant to CEO and Council Chair Contract: Permanent Band: 5 Hours: Full Time (37.5 per week) Base: Belfast Apply online at jobs.hscni.net Closing date: Wednesday 11 February 2026, 6pm

Opportunity to join #TeamPCC 👇

Role: Executive Personal Assistant to CEO and Council Chair
Band: 5
Contract: Permanent, Full-time
Base: Belfast

Find out more and apply via: jobs.hscni.net/.../pcc-exec....

Closing date for applications: Wed, 11 February 2026, 6:00 PM

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Image of 18 health leaders selected for SCIANA Cohort 8

Image of 18 health leaders selected for SCIANA Cohort 8

👏Proud to see our Chief Executive Meadhbha Monaghan selected for the next cohort of the 'Sciana: The Health Leaders Network' focusing on the theme of systems leadership for ageing in good health.

Read more here: www.health.org.uk/news-and-com...

#peopletopartners #TeamPCC

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PCC Feedback: Thank you for all your support and assistance. You made all the difference being by my side. Individual who used PCC Support Service

PCC Feedback: Thank you for all your support and assistance. You made all the difference being by my side. Individual who used PCC Support Service

#TeamPCC #FeedbackFriday

🖱️Find out more about PCC Support pcc-ni.net/pcc-support/

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image of text that says "PCC PATIENT&CLIENTCOUNCIL PATIENT &CLIENT COUNCIL FEEDBACK "My queries were always dealt with very efficiently. The PCC advocate supported me with advice, guidance, kindness and compassion during a very difficult and stressful time." Individual who used PCC Support Service"

image of text that says "PCC PATIENT&CLIENTCOUNCIL PATIENT &CLIENT COUNCIL FEEDBACK "My queries were always dealt with very efficiently. The PCC advocate supported me with advice, guidance, kindness and compassion during a very difficult and stressful time." Individual who used PCC Support Service"

#FeedbackFriday #TeamPCC

🖱️Find out more about PCC Support pcc-ni.net/pcc-support/

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“I can't thank you enough for all your support and kindness. 
You gave me so much strength at such a difficult time.”

“I can't thank you enough for all your support and kindness. You gave me so much strength at such a difficult time.”

#FeedbackFriday #TeamPCC

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PCC Chief Executive, PCC Advocate, McAleese Family and Health Minister with NHSCT Staff pictured at the opening of the Infinity Room 12.11.2025 in memoray of Noah

PCC Chief Executive, PCC Advocate, McAleese Family and Health Minister with NHSCT Staff pictured at the opening of the Infinity Room 12.11.2025 in memoray of Noah

‘Infinity Room’ opens in memory of Noah McAleese

The McAleese family from Dunloy, who tragically lost their son Noah (2) in a farming accident, have helped open a new bereavement support room at the Causeway Hospital.

✨Full article here: pcc-ni.net/news/2025/no...
#TeamPCC

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📣Quarterly Impact Update – July to September 2025 (Q2) Our Impact Cards to keep YOU up-to-date with our work and to highlight the impact it is having within Health and Social Care services across NI.

🔗Find out more about our work at: pcc-ni.net #TeamPCC

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📢To celebrate World Quality week we have published our Annual Quality Report

Read our Quality Report here: pcc-ni.net/about-us/cor...

#TeamPCC

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PCC Feedback: 'PCC Practitioner listened to my issues with empathy and understanding, which made me feel I had come to the right place for help and advice."

PCC Feedback: 'PCC Practitioner listened to my issues with empathy and understanding, which made me feel I had come to the right place for help and advice."

#FeedbackFriday #TeamPCC

Do you have a concern about the health, or social care, you or someone you care for has received?

We can provide you with support and advice.

Contact us on

🌐https://pcc-ni.net/contact-us/
☎️0800 917 0222
📧 info@pcc-ni.net

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Leaflet - Membership Scheme. QR code. Join our Membership Scheme to keep up to date with our work, involvement opportunities and what is going on across Health and Social Care. 
Find out more 0800 917 0222. Visit our website www.pcc-ni.net

Leaflet - Membership Scheme. QR code. Join our Membership Scheme to keep up to date with our work, involvement opportunities and what is going on across Health and Social Care. Find out more 0800 917 0222. Visit our website www.pcc-ni.net

✍️Sign up to our Membership Scheme to keep up-to-date with what is going on across Health and Social Care in Northern Ireland and for opportunities to influence services for the better!

pcc-ni.net/pcc-engage/p... or call 0800 917 0222 to find out more.

#TeamPCC

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imagine L-R PCC Practitioner, Health Minister Mike Nesbitt, and event organiser Bomoko NI

imagine L-R PCC Practitioner, Health Minister Mike Nesbitt, and event organiser Bomoko NI

Earlier this month, #TeamPCC hosted an information stand at the ‘Your Health’ Event’ with Glaucoma UK, Bomoko NI and Stronger Together Network

The Health Minister made a visit to our stand to hear about #PCCSupport in the Community pcc-ni.net/pcc-support/...

@health-ni.gov.uk

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PCC Annual Report and Accounts 2024-25 cover

PCC Annual Report and Accounts 2024-25 cover

Annual Report and Accounts 2024-25 published

#TeamPCC is delighted to present the PCC Annual Report and Accounts 2024-25, which sets out the impact PCC has made in the past year, working with, and on behalf of, individuals and the wider public.

➡️Read the report here: pcc-ni.net/.../pcc-annu....

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Feedback: “[PCC Practitioner] was so helpful... answered my queries and pointed me in the right direction. They listed and provided reassurance” Individual who used PCC Support Service

Feedback: “[PCC Practitioner] was so helpful... answered my queries and pointed me in the right direction. They listed and provided reassurance” Individual who used PCC Support Service

#FeedbackFriday #TeamPCC

Do you gave an issue or concern about your health or social care? Our focus is on finding an early resolution to your issue.

🔗Visit our website to find out more pcc-ni.net/pcc-connect/

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ℹ️ The Policy and Impact Council Sub-Group is established by Council, as an advisory group to Council and the Executive Team on policy and impact issues. Pictured are the members who were present 23/10/2025

ℹ️ The Policy and Impact Council Sub-Group is established by Council, as an advisory group to Council and the Executive Team on policy and impact issues. Pictured are the members who were present 23/10/2025

Yesterday, our Policy & Impact Sub-Group met to discuss;
✅ The publication & next steps for;
🤝 People to Partners Report
💬 What the Public Think Key Findings Report
✅ The Adult Protection Bill
✅ PCC Consultation responses
#TeamPCC #PCCImpact #PeopletoPartners

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PCC Colleague at PCC Information Stand

PCC Colleague at PCC Information Stand

Positive Ageing Well Poster

Positive Ageing Well Poster

Today we are at #Dromore Community Centre for the Positive Ageing Well Event (10:30am-12:30pm) sharing PCC info & advice.

#TeamPCC is currently seeking new members for our Care of Older People Engagement Platform.
Find out more here pcc-ni.net/.../have-you...

#positiveageingmonth #peopletopartners

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#TeamPCC is on the panel: ‘From concept to reality: Building a safe and compassionate culture within HSC’

💬PCC will be highlighting the important role of Patient voice in HSC Governance and Assurance & highlighting the importance of an independent advocacy model for NI.

#NICON25

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📢We are delighted to launch ‘People to Partners: Developing a unique approach for NI’

👉Available now at: pcc-ni.net/5696

#peopletopartners #teampcc #NICON25 @niconfederation.bsky.social

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We’re getting ready to host “People as Partners: A new relationshipwith the public?”

11:45am Glen Suite

We’ll launch, share key recommendations from our People to Partners report & explore how NI can build stronger public partnerships for better outcomes.

#peopletopartners #TeamPCC #nicon25

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Day 1 of #NICON25!

We are proud to sponsor 10 members of the public to join us this year.

Looking forward to our report launch of ‘People to Partners’, networking, learning and sharing ideas with HSC colleagues.

Find #TeamPCC in the Reset Lounge!

#peopletopartners
@niconfederation.bsky.social

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📣We have published ‘What the Public Think’ - Key findings from a PCC Attitudinal Report on People’s Experiences of Health and Social Care and ‘winter’ pressures.

👉Available now at: pcc-ni.net/pcc-impact/p...

#teampcc #NICON25

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#FeedbackFriday #TeamPCC

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⏳ Just 1 week to go until #NICON25!
This year’s theme is ‘Reset: Shaping Health & Social Care for the Future’
Here is where you can find us 👇
💬Join the conversation #peopletopartners #teampcc #NICON25 @niconfederation.bsky.social

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Photo of PCC Senior Practitioner with PEN25 Award

Photo of PCC Senior Practitioner with PEN25 Award

Photo of PCC Senior Practitioner with two additional attendees standing in front of PCC display board

Photo of PCC Senior Practitioner with two additional attendees standing in front of PCC display board

Photo of PCC Senior Practitioner standing beside large light up letters spelling #PEN25

Photo of PCC Senior Practitioner standing beside large light up letters spelling #PEN25

✨ We are absolutely delighted to share that #TeamPCC has been named Team of the Year at the Picker Experience Network National Awards in Birmingham yesterday! 🎉

This recognition is for our PCC Support in the Community work.

#TeamOfTheYear #PCCSupport #PEN25 @pen-news.bsky.social

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Pictured: Katherine with fellow graduates of the Community Development Course, alongside Dr Rosemary Moreland (Course Director, Ulster University), Tracy Reid (Chief Executive, NISCC), and Fergal O’Brien (Regional Coordinator of the course).

Pictured: Katherine with fellow graduates of the Community Development Course, alongside Dr Rosemary Moreland (Course Director, Ulster University), Tracy Reid (Chief Executive, NISCC), and Fergal O’Brien (Regional Coordinator of the course).

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We're proud to share that PCC was represented at the NISCC’s Professional in Practice Awards in Lisburn, yesterday.
👏A huge congratulations to Katherine McElroy, PCC Principal Practitioner for Advocacy, who received a Specialist Social Work Award!
#TeamPCC @ulsteruni.bsky.social @niscc.bsky.social

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NEW BLOG Graphic 
Active Listening and Engagement for Safer Healthcare: PCC Supports World Patient Safety Day 2025
Patient Safety from the Start
Blog by: PCC Chair Ruth Sutherland, CBE 
With picture of Ruth, contact details for the PCC and relevant hashtags

NEW BLOG Graphic Active Listening and Engagement for Safer Healthcare: PCC Supports World Patient Safety Day 2025 Patient Safety from the Start Blog by: PCC Chair Ruth Sutherland, CBE With picture of Ruth, contact details for the PCC and relevant hashtags

🌏Today is #WorldPatientSafetyDay 2025 🌎
To mark this important day, our Chairperson Ruth Sutherland CBE has shared her reflections in a new blog

👉 Read the blog here: pcc-ni.net/.../sep.../w...
#WPSD25 #TeamPCC #Peopleaspartners

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🎉We’ve been shortlisted! 🎉We are thrilled that #TeamPCC has been shortlisted for Best Use of Social Media at the #NISocialMediaAwards 2025!✨
With 842 entries submitted, making it to the shortlist is a huge achievement – and we couldn’t have done it without the amazing support from our followers!

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