Big day for me today. Unaccustomed as I am, I'll be giving a speech at a prestigious launch event. Eek! #OutdoorLearning #NatureConnection #PeopleAndCommunities #WildIngleborough

Holiday reading courtesy of Jason Wolf and Stacy Palmer of The Beryl Institute. This page sums up why we call it "experience of care", it's just so much more than patient experience #expofcare #patientexperience #peopleandcommunities #carers #staffexperience #humanexperience #theberylinstitute