City officials credit cybersecurity investments as they lay out 3‑1‑1 integration and digital‑navigator expansion Philadelphia's chief information officer said recent investments cut malicious phishing reports and high‑risk sign‑ins sharply; the city will gather 3‑1‑1 integration requirements May–September and seek FY28 funding, while expanding in‑house Digital Navigators and distributing laptops to residents.

Philadelphia's investments in cybersecurity are paying off, boasting a 90% reduction in phishing emails and a bold plan for digital inclusion to strengthen community access.

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