Bi‑State outlines hiring push and operational fixes as ridership rises and reliability lags Bi‑State reported ridership increases (system +6%, Colorado service +33%) and a strategy to expand part‑time operator recruitment to reduce missed trips; maintenance staffing is down by 54 mechanics and on‑time performance for demand services is about 84–85% (target 90%).

Bi-State Development Agency is on a mission to boost ridership amid staffing shortages, with part-time operator recruitment ramping up and a strategic focus on improving on-time performance.

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