Stephenson County IT manager reports network overhaul, rollback of 911 software and phone-system cutover County IT staff told the Administration and Legal Affairs Committee on Nov. 5 that recent firewall replacements led to an extended network outage, vendors and employees required new VPNs, and the Central Square 911 rollout was rolled back to a prior version after compatibility problems. The county plans a phone-system cutover and separation of the

Stephenson County's IT overhaul faced a shocking multi-hour outage and a rollback of crucial 911 software—what does this mean for emergency services?

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