#LT25uk #T3S4

Question: How do you drive communities where there isn’t a natural coming together and culture for connection (football is natural for that)

FA drives top down content to encourage more dialogue in groups as well as bottom up.

FA trying encouraging more two-way interaction as AA

Another fab session at @learningtechuk.bsky.social this time focusing on learning communities with @niallgavinuk.bsky.social

Check out my article Learning Tech: Community Learning
www.linkedin.com/pulse/learni...

#lt25uk #t3s4 #learningcommunity

#T3S4 #LT25uk

Question on Trust to Nick

We have introduced a code of conduct, moderation automatically and manually. But we haven’t had that much negative content and appropriateness of content. It’s important to build trust through timely responses.

"Community belongs to the user" quote of the day from Nick Baker. Senior Lead Learning Design and Digital Innovation, FA. #LT25uk #T3S4

#T3S4 #LT25uk

Lessons learnt

Clarity, Moderation (security and safeguarding) core part of someone’s role.

Consistent cadence and comms and answers.

Trusted - psychological safety.

Users - belongs to the users to allow and own the community - users most important don’t forget them!

Data shared on FA social community use - 2.8 million views, 273, 167 total users, 272.9k active users. 33,718 pieces of content and 100,123 members.

#T3S4 #LT25uk

Have created a digital ecosystem - TikTok, YouTube and Instagram - giving them the tools wherever you can. Engaging them at their point of need.

We want more new features, system links, marketing and 2023 Insight - wanted more organic way of creating their own community

#T3S4 #LT24uk

Before Covid we had lots of face to face. Now an asynchronous learning.

What does good coaching look like? Moved to also focus on What does the learner actually want?

How do we support people with their tasks and concerns for the role? Worked hard on this. New website CoachCast

#T3S4 #LT25uk

We want more better coaches at grassroots so that younger people can have better experiences through coaching.

Our data and insight is telling us we need to do better. We have aimed to drive better long-term learning.

‘Personalised and connected experiences’ - 20-24 Edu Strategy

#T3S4 #LT25uk

Nick now talking about the FA’s approach

Today we will explore why the FA believes in community learning.

170,000 affiliated coaches. Many thousands working in voluntary roles.

Courses supporting coaching, medics. Safeguarding, referees.

Volunteers have jobs and time poor

#T3S4 #LT25uk

Tom - the community continues to be moderated.

Question asked around competition in the peer to peer networks? The competition is healthy since Covid, as there is long demand for driving tests.

#LT25uk #T3S4

Tom shares lesson:

Community Manager role was not needed

Locked Content - difficult for them to navigate

What we are focusing on next:

Part 3 pass rate

Video content to bring out internal team to life

#LT25uk #T3S4

Supporting Challenges at AA Driving Academy

Regular Touch points at Learning Milestones
Community Manager role
Training Mentors
Online Classrooms & Workshops
Classroom based events
2:1 Training
Online Community

#LT25uk #T3S4

Tom - small team supporting a large number of trainees. Limited budgets.

So we implemented our 5 goals for success

Onboarding, Theory, Hazard Perception, Driving ability, Skills Development and Lesson Delivery

#T3S4 #LT25uk

Tom explaining that getting pipeline of instructors from public sectors, police, armed forces, but now shifting to retail and IT.

Challenges around instructors can be employed elsewhere, so time for training is difficult.

Dispersed across UK and minimal interaction with peers

Panel featuring Niall Gavin, Tom Way and Nick Baker.

Managed to get a seat to #T3S4 Community Learning talk chaired by @niallgavinuk.bsky.social ! Mention of the beloved and dearly missed #LDInsights community ❤️ #LT25uk

#LT25uk #T3S4

niallgavinuk.bsky.social - talking through what a learning community is with regards to the speakers. Dispersed learning communities that are external to their organisation.

Reminder Tom Way is from the AA and Nick Bear from the Football Association. Kicking off with Tom Way

In this session we explore in detail the hard-learned lessons of supporting individuals in a shared learning experience when they’re dispersed, self-employed, and unfamiliar with one another.

#LT25uk #T3S4

Welcome to #LT25uk #T3S4 - Community learning.

How to support learning across a community of largely unconnected individuals? It takes a lot more than a forum and some self-service videos.

I will be sharing insights from session #LT25 #T3S4 on learning communities from 11.15am with @niallgavinuk.bsky.social Tom Way linkedin.com/in/tomway8 and Nick Baker linkedin.com/in/nickbaker... session on learning communities. We will cover what they are and how they thrive.

Any questions? Post them using hashtags #LT25uk and #T3S4 before or indeed, during the session, here on #Bluesky #LinkedIn or #Instagram and, as your session Chair, I'll pose them on your behalf.
Tagging: @nahdiakhan.bsky.social @benjwaldman.bsky.social @Dipesh Mistry Assoc CIPD @Daniel Taylor

#LearningCommunities - Head along to session #T3S4 at the #LearningTechnologies Conference on Thursday to learn from Tom Way at the #AA and Nick Baker at the #FA how they support & develop their volunteer, external & dispersed driving instructor & football coach teams. See comments for more info.

I want to give a shout out to my 2 speakers at the #LearningTechnologies #Conference on Thurs 24th April - Tom Way of the #AA Driving School, & Nick Baker of the #FootballAssociation. They've been fully engaged & have collaborated w/ me in shaping & preparing session #T3S4 on #CommunityLearning .

I'll be Chairing session #T3S4 on 24th April, @fionamcbride.bsky.social - always appreciate the added value that the #SoMeTeam brings to these events #LT25uk

I was asked to do a short promo video on #StoryTagger for the session I'm Chairing at this year's #LearningTechnologies conference, #T3S4 'Community Learning' on Thursday 24th April. It's up on #LinkedIn now, here...
www.linkedin.com/posts/learni...
#LT25uk #T3S4 #CommunityLearning

I promised some teasers for the upcoming session I'm Chairing at #LT25uk in April. Full details below. I'll be using the following hashtags here and elsewhere if you want to join the conversation in advance of - and during - the event #LT25uk #T3S4

Pleased to reveal the session & speakers I will be chairing at this year's Learning Technologies conference on Thurs 24th April -
T3S4 Community Learning - Building a Community of Learners from Dispersed Individuals, with speakers Nick Baker & Mark Born #LT25uk #T3S4 #SocialLearningCommunities