Most returned Christmas gifts: What shoppers send back after the holidays Retailers are betting AI can shrink — but not eliminate — the volume of returns.

73% of consumers say #AI will make them less likely to return products, compared to 69% last year, according to a #Talkdesk holiday survey.

link.axios.com/click/432336...

Original post on fosstodon.org

For those who might have missed it or if you just want to review it again, I'm happy to share with you all, the video for my talk: 'Enabling AI-Powered Conversations at Scale with Kamailio, FreeSwitch, and RTPEngine' at this Year's FOSDEM. 👉 […]

Talkdesk Introduces AI Agents for Retail As Part of Vertical Play The company has been positioning itself as a go-to provider of industry-specific AI capabilities within its enterprise communications offerings.

Talkdesk has been positioning itself as a go-to provider of industry-specific AI capabilities within its enterprise communications offerings.

#ContactCenter #CX #AIAssistants #Copilot #VirtualAgents #Talkdesk #AIAgents #AIAgentsforRetail

www.nojitter.com/contact-cent...