Attorney General's Division of Consumer Affairs reports spike in complaints; warns of robocalls and AI-driven filings Claire Marcellus told the committee DCA handled 9,938 complaints in 2025 (a 16% rise), recovered about $3.6 million for consumers, and reported new trends including fake dealership websites, increased debtor-creditor complaints and more consumers citing AI chat tools as the source of complaint filings.

Tennessee's Attorney General's Division of Consumer Affairs saw a staggering 16% surge in complaints in 2025, with consumers increasingly turning to AI tools to voice their grievances.

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#TN #AIEthics #CitizenPortal #ConsumerProtection #RobocallPrevention #TennesseeConsumerAffairs

Banking Subcommittee approves House Bill 141 protecting consumers from unfair service charges Subcommittee advances House Bill 141 to prevent extra charges when canceling services early.

Tennessee's Banking Subcommittee just passed a groundbreaking bill protecting consumers from unfair service charges when they cancel early—could this change the game for thousands?

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#TN #LegislativeReform #CitizenPortal #ConsumerProtection #FairPractices #TennesseeConsumerAffairs

Local Trucking Veteran Reflects on 50 Years in Business and Family Life Trucking industry veteran shares insights from 50 years of experience and family.

Tennessee lawmakers are taking bold steps to enhance consumer protection and tackle predatory lending practices in a bid to create a safer financial landscape.

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#TN #BankingTransparency #LocalGovAI #TennesseeConsumerAffairs #ConsumerProtection #FinancialLiteracy