Council working group advances prehospital study, seeks dispatch oversight changes A council working group updated members on prehospital/community health work: a consultant contract with Public Consulting Group (PCG) was offered for a two‑phase study, staffing changes in dispatch are in process to meet NFPA standards, and the group emphasized the need for on‑site consulting and customer‑facing interviews to guide next steps. The

Tulsa's council is taking bold steps to revamp its 9-1-1 system with an expert-led review that promises to enhance dispatch oversight and community engagement.

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Fire department’s community programs expand: TFT Cares, overdose response and alternate‑response teams described to council Tulsa Fire Department officials described expanded community‑health work — TFT Cares, overdose response teams and alternate response (ART) units — that aim to reduce 911 calls and connect high‑utilizers to services. Officials said programs have cut repeat 911 usage and that teams combine a paramedic with case managers or peer recovery specialists.

Tulsa's innovative community health programs are slashing 911 calls by up to 80%, providing essential support to those in need through dedicated teams of paramedics and peer specialists.

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