After months of silence, I finally got an acknowledgment that my “customer service complaint” was valid. Let me be clear: I’m not a customer.
This is abt policy violations & regulatory failures @ Portland VR&E, not attitude.
Change won’t come without accountability. #VRE #VAfail

The VA keeps asking if I have a “valid customer service complaint.”
� I’m not a customer—I’m a veteran entitled under 38 CFR Part 21.
My issue isn’t service quality. It’s a failure to follow federal regs—on timelines, communication, and due process.
#VRE #VAfail #VeteransDeserveBetter

Federal program said it would help veterans. Instead, it's putting them on hold Veterans aren't getting timely mental health care or services like diagnostic testing.

Veterans are stuck in limbo with insane VA Community Care wait times—hours on hold, no online contact, endless delays. This $30B program was supposed to help, instead, it’s blocking access to care. Where’s the accountability? Demand action! #VetsDeserveBetter #VAFail

www.axios.com/2024/11/11/v...