🔁 Can I return or exchange my item?
Since all items are made-to-order, we don’t offer returns or exchanges — unless there’s an issue

🔗 Learn more or contact us: WhyNotGifting.Etsy.com

#ReturnPolicy #CustomOrders #CustomerCare #MadeToOrder #WhyNotGifting #WeMakeItRight

We got the color wrong on a hat today. Instead of making excuses, we worked with the customer to fix it on the spot. Not every issue is that quick to resolve—but we always do our best to make it right. 🧢💙 #BigFrogRaleigh #WeMakeItRight