Dear Aurora,
Thank you for reaching out to us and sharing your thoughts on the Masks of Power game.
We know how much love and passion there is for the LEGO® BIONICLE® theme and so we understand your frustration and disappointment at our decision.
It’s always hugely inspiring for us to see such creativity and enthusiasm within the fan community, but we have to carefully protect our intellectual properties.
Protecting our trademarks and copyrights means we can retain our intellectual property rights, which are so important to the brand’s integrity and future. By taking care of our brand in this way, we can make sure consumers recognise our products easily and we can continue to create the high-quality LEGO products and experiences our fans love.
Feedback like this is incredibly important to us, so I’ll pass this on to the right team here.
We want to make sure we're doing a good job for you, so you’ll always find the link to a four-question survey in our emails. Please tell us how we did today:
Survey Link
Kind regards,
Robin
LEGO® Customer Service
If anyone else got one of these bullshit copy+pasted letters from Robin, let me know. And reply to it, let's make Robin work. He obviously didn't read your message of course, so send him more to read.
Don't forget to #BoycottLEGO
#LEGO #Bionicle