One sentence that turned an awkward moment into opportunity What do you do when you realize you’re about to have a business meeting with a client, and at the reception desk you hear the person next to you is going to meet the same person at the same time?&n…

Two People. One Client. Same Time. What Could Go Wrong?

How an awkward moment can turn into an opportunity.

Read my blog post about what happened yesterday pekkakanerva.com/2026/01/23/o...

#improvisation #spontaneousspeaking #interactionskills

How comfortable are you dealing with disagreements? – Find out my seven lessons learned Ignas and Pekka performing a role play on corrective feedback. Photo credit: Wiktor Guryn. Did you know that dealing with disagreements, conducting difficult conversations and resolving conflicts a…

Seven lessons learned about dealing with disagreements as a Conflict Resolution Adviser at Toastmasters International, District 108.

pekkakanerva.com/2025/06/30/h...

#conflictresolution #difficultconversations #disagreements #publicspeaking #interactionskills #leadershipskills #Toastmasters

Corporate-COT-presentation-6.2.2025-cover-sheet.

Two more European conflict resolution trainings delivered within the last week!

This is about basic interaction skills that are useful to everyone, at your workplace, in your hobbies and even with your loved ones.

#difficultconversations #conflictresolution #Toastmasters #interactionskills