Thinking about this in the context of technology & the next wave they claim that AI will become its own Media Platform, an all-encompassing transmedia universe, personalized and creating the context for full immersive experiences. It is important for brands to understand. #IRL2025 #CollectiveJourney
"The problem isn't who is in the throne, but the fact that there is a throne at all. It's not the person, it's the system."
#IRL2025
This is a systemic narrative. The above was in reference to the world of "Game of Thrones", but applies as much to organizational culture/systems and political ones.
Important presentation from from Alan Berkson and Jeff Gomez on the #CollectiveJourney at #IRL2025
After hearing this work over a year ago, I invited Alan to be a research fellow in our Team Flow Institute.
The Hero's Journey has been pitting us against each other instead of bringing us together.
Loving this panel at #IRL2025 with @paulgreenberg.bsky.social @anandthaker.bsky.social and @toddharris.bsky.social discussing how #gaming provides successful business models for #crm related industries.
This ultimately leading to more impactful and sustainable outcomes. The power of questions that delve into the emotional aspects of our interactions with technology is vital in shaping a future where human experience remains at the forefront of innovation. #IRL2025
/END
As we navigate the complexities of a tech-centric world, the focus should be on how technology can elevate human experiences. Companies that prioritize empathy, self-awareness, and meaningful storytelling will be better positioned to innovate in ways that resonate with people. #IRL2025
He underscored the importance of collaboration between different teams, to create a unified approach that prioritizes human experience. Generative AI can be leveraged not just for automation but to foster genuine interactions that enhance customer engagement & satisfaction #IRL2025
This approach not only helps in understanding customer needs but also inspires innovation that resonates with people’s emotions and experiences. #IRL2025
The conversation also touched on the concept of storytelling as a powerful tool for bridging the gap between technology and human experience. By humanizing data and presenting it in relatable narratives, companies can create a more profound connection with their audiences. #IRL2025
This involves asking the right questions that can unlock insights into how technology impacts individuals on a personal level. #IRL2025
This disconnect can hinder meaningful change and innovation. To foster a more empathetic understanding of our feelings and experiences, companies must engage in deeper conversations that go beyond mere data and metrics. #IRL2025
Solis emphasized the need for self-awareness and open-mindedness as foundational elements for recognizing the potential of technology. He pointed out that only about 10% of people are truly self-aware, yet everyone believes they are. #IRL2025
As @briansolis.bsky.social articulated, while technology, particularly AI, offers significant opportunities for efficiency and optimization, it is essential to remember that the ultimate goal should be to enhance the human experience. #IRL2025 2/x
An AI synthesis of @briansolis.bsky.social keynote at #IRL2025 this moring in multiple parts.
The discussion highlighted a crucial aspect of navigating our increasingly technology-driven world: the importance of human experience and emotional connection in the context of innovation and automation.
One of the key insights from @briansolis.bsky.social keynote this am at #IRL2025 The importance of stoytelling as the bridge between technology, organizations and our common humanity. When we humanize our work through narratives that touch our heart, we create deeper connections with our customers.
The most important #mindshift for AI is to understand it's not a sentient entity or collaborator but a tool that augments our humanity and transforms the quality of our work outcomes. Unlike other tools, this is a unique 24/7 expert collaborator that increases the value of #HumanWork #IRL2025
Common theme emerging at CRM Playaz #irl2025 around using AI to innovate rather than just focusing on optimizing existing processes. Echoed by both @briansolis.bsky.social in the opening keynote and now Rob Tarkoff from Oracle.
#IRL2025 People are still speaking different languages and FEELING separate from each other, which is as much a divider in our world today as it was in the old world when we put the brutes on the walls to protect us. We need to take the walls down and open the doors to our common humanity.
"The way forward isn't more of the same. It can't be more of the same" qt @briansolis.bsky.social #IRL2025
"reimagine the future of organizations" - yes, more of this!
The importance of questions is our original & strongest technology. We need to be able to step into the possibilities that arise from what we learn from those we speak with. We must speak with empathy, awareness of their humanity, of our common humanity with them. From this all is possible. #IRL2025
I'm live today at the CRM Playaz #IRL2025 event in freezing Atlanta. They are doing something interesting here during @briansolis.bsky.social 's keynote - a visual artist translating discussion onto a canvas.
Coming to you today from #Coldlanta for #IRL2025
Is this live skying?
Kicking off with @briansolis.bsky.social "100% of people think they are self aware, less than 10% are"
or something like that... #DuningKruger
