If you missed Suzanne Miller discussing in detail yesterday how @HP adjusted to #COVID19 less painfully bec of longstanding #legalcontinuity planning, read on for all the #leansixsigma #legaltech #employeewellness goodness! @lawgeex_ #lawgeex...
Miller says one of the advantage of using #legaltech is it allows you to gather data (instead of just your lawyers' anecdotes and instincts) on your legal work, your tasks, your contracts, etc. @hp #lawgeex #DataMatters
YES-all this! "We looked for a team culture where people were not afraid to make mistakes. If people failed, they still learned from it." The ENTIRE Legal industry needs to listen to @hp's Suzanne Miller! #legalcontinuity #lawgeex
When applying this framework, @HP found #legalcontinuity really came down to the people--they found their "agility players" who would identify tasks and processes that the company may no longer need to do or find value in. Those folks are open to new ideas and change. #lawgeex
Ooh. Suzanne Miller is displaying a 4-box framework @hp has used to analyze all the work the Legal team is currently doing and how any of those could be transformed or stopped and can see how everyone may be doing work differently. #legalcontinuity #lawgeex
Miller says all this #legalcontinuity plan was put to the test soon after, with a recession and budget cuts in 2016. @hp #lawgeex
Ooh! Are you listening law firms?? I know GCs have been asking about succession plans for more than a few years now. Of course, that also helps if you want a chance of retaining clients when a relationship partner leaves the firm. #legalcontinuity #lawgeex
In times of non-crisis, @hp focused on building succession plans for each people manger and subject matter expert. @lawgeex #lawgeex #legalcontinuity
One of the things @hp focused on 5 years ago was on developing & implementing cross-training to ensure each person had backup & could flex to meet business changes/crises. #lawgeex #legalcontinuity
I'm warming up my live-tweeting fingers @HP @lawgeex_ #lawtwitter @appellatetwitter! #legalcontinuity #legaltech #LawGeex
