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AUI Acquires CX Start-up Quack AI in $15M Deal to Expand Agentic AI for Customer Service: In a deal estimated to be worth $15M Israeli artificial intelligence firm, AUI, acquired California-based customer service start-up Quack AI
Continue reading... #customerexperience #ngrv
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OpenAI Taps BCG, McKinsey & More for Frontier Rollout: AI company forms multi-year alliances to help enterprises deploy AI coworkers globally.
Continue reading... #digitalworkplace #ngrv
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Google Sues SerpApi Over Data Scraping; Startup Seeks Dismissal: The tech giant claims SerpApi bypassed Google's security measures to extract and resell copyrighted search content. SerpApi moves to dismiss the case.
Continue reading... #aiplatforms #ngrv
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#digital #experience #aeo #ngrv #conductor #web #content #management #seo #search #acquia
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Ibexa Announces AI Orchestration Layer, Unification of 5 Martech Brands Under Ibexa Umbrella: EU Digital Experience and Martech vendor consolidates portfolio of acquired and built brands, announces AI agent choreography layer for digital experience professionals.
Continue… #digitalexperience #ngrv
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Decagon Triples Valuation to $4.5B With $250M Series D: AI customer support startup secures funding to expand enterprise concierge platform amid surging agentic AI adoption.
Continue reading... #contactcenter #ngrv
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Figma Integrates Anthropic’s Claude to Generate Diagrams Inside FigJam: Anthropic's Claude now generates editable diagrams directly in FigJam workspaces.
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Google Unveils Gemini Enterprise for Customer Experience: AI platform merges shopping and service into one unified retail experience.
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#digital #experience #agentic #commerce #ngrv #chatgpt #openai #commerce #search #conversational #ai
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Google Sues SerpApi Over Data Scraping: Filing officially on Friday Dec 19, 2025, the tech giant claims SerpApi bypassed Google's security measures to extract and resell copyrighted search content.
Continue reading... #aiplatforms #ngrv
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Conductor Launches ChatGPT App for AI Search Intelligence: Enterprise SEO platform brings brand visibility tracking directly into OpenAI's interface.
Continue reading... #digitalexperience #ngrv
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#digital #marketing #agentic #marketing #ngrv #chatgpt #openai #conversational #ai #agentic #ai
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Orq.ai Secures €5M Seed to Scale Agent Platform: Orq.ai's enterprise AI platform targets governance and deployment challenges faced by engineering teams.
Continue reading... #ainews #ngrv
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Snowflake Integrates NVIDIA CUDA-X Libraries for ML Speed: Snowflake adds native GPU acceleration to its machine learning platform, promising significant performance gains for enterprise AI workflows.
Continue reading... #ainews #ngrv
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Freshworks Adds AI Tools to Reduce CX Complexity Boost Support: Freshdesk platform update introduces unified workspace and industry-specific AI agents to streamline customer service operations.
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Jasper Launches Grid to Solve Marketing’s Content Scale Problem: Jasper Grid debuts no-code AI content tool for marketers, designed to help enterprises automate content workflows, personalize campaigns and scale output.
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OpenAI Signs $38B AWS Deal, Expands Beyond Microsoft for AI Compute: OpenAI signs a $38B cloud deal with AWS, gaining Nvidia GPU access and diversifying beyond Microsoft Azure.
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PayPal & OpenAI Partner for ChatGPT Checkout Integration: PayPal adopts Agentic Commerce Protocol to enable direct purchasing within ChatGPT conversations, connecting millions of merchants to AI-powered shopping.
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Inside the Microsoft-OpenAI Deal: New Terms for AGI and Enterprise Cloud: Microsoft and OpenAI expand their AI partnership, introducing new AGI terms, third-party rights and Azure infrastructure commitments.
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NVIDIA & SCSP Spearhead New Task Force on AI Workforce Development: NVIDIA and SCSP announce partnership to establish a national task force addressing AI workforce challenges and American competitiveness.
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#digital #experience #ngrv #web #content #management #artificial #intelligence #ai #search #geo
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Replit Secures $250M Funding & Launches Agent 3 AI Tool: Replit secures $250M and debuts Agent 3, an AI agent that automates coding, testing and workflows for enterprises and developers.
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Anthropic and DOE Unveil AI Nuclear Safeguards Classifier With 96% Accuracy: Anthropic and DOE collaboration yields breakthrough AI classifier to detect potentially harmful nuclear weapons queries with unprecedented accuracy.
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#customer #experience #llm #claude #ngrv #crm #news #customer #relationship #management #hubspot
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#customer #experience #llm #claude #ngrv #crm #news #customer #relationship #management #hubspot
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