Agent burnout = drop in customer experience quality.

Verint’s Joshua Feast tells #destinationCRM how AI copilots can spot stress early, reduce admin, and give agents the support they need before CX suffers.

Find out more here: buff.ly/V0aWO6h

Research shows that customers would rather engage with a well designed self-service system than wait to speak to a live agent.

They want the accuracy and speed that automation offers w/o being forced into a self-service system that doesn’t meet their needs.

#DestinationCRM buff.ly/7GCvfUF

Verint has been recognised in destinationCRM’s 2025 CRM Top 100 in the Customer Service category!

This recognition reflects our commitment to driving innovation in AI-powered customer experience.

Explore the full list 👉 buff.ly/JyVmHgM

#destinationCRM #Award #VerintAPAC #CRMTop100