Final Update on the #GeorgeChevySaga: Victory. The service manager has agreed in writing to my specific terms. They will correct the tire rotation AND balance the tires on my Equinox EV. A positive resolution is officially in sight. #CustomerService #Resolution #Chevy
Thinking more about my #GeorgeChevySaga, and I can't get past one thing. They admitted they rotated my tires on visit #1, then rotated them back to their original positions on visit #2. On the surface, it's just incompetence. But what if it's not?
#ChevyService #CarSaga
Update on the #GeorgeChevySaga: The service manager from George Chevrolet has replied.
It starts with a soft "I apologize for the inconvenience" and then a lengthy explanation trying to justify their actions, claiming tire balancing isn't part of the free service.
#ChevyService #CustomerService
