On 17th January we went to #UKGovCamp 2026! It was one of those days that managed to be both energising and unsettling in equal measure. We've written up how our day went here: www.register-dynamics.co.uk/...

#GovernmentDigital #PublicSector #DigitalTransformation #DigitalSovereignty

Wow, what a day at @ukgovcamp.com💛

First time there as Diamond Sponsors and we loved every minute. Thank you to everyone who made the day possible — organisers, volunteers, attendees! We couldn't have done any of it without you!

#UKGovCamp #ukgc26 #GovernmentDigital #ServiceDesign

Government digital accountability and FCA accountability rules - Workplace Insights by Adrie van der Luijt What would happen if government digital projects had to follow the Senior Managers and Certification Regime, the same rules as financial services?

Here's my new article on what that would look like in practice and why it would actually help content practitioners do better work.
#ContentStrategy #ContentDesign #Accessibility #GovernmentDigital #TraumaInformedContent

Sky News data reveals the truth about government AI priorities: £3.35bn spent since 2018, with the Met Office getting £1bn for weather forecasting whilst Treasury and DWP languish in the bottom three. 🧵 #ux #govuk #governmentdigital #govtech #ai #technology

When AI meets vulnerability: What I learned between Whitehall and the Money Advice Trust - Workplace Insights by Adrie van der Luijt From the Money Advice Trust's Vulnerability Academy to Cabinet Office AI initiatives, why public service automation needs trauma-informed design at its core.

We’re optimising for efficiency whilst ignoring the humans who need inefficiency to survive. We can and must do better, whether in public or financial services. My new article is live now. #AI #govtech #governmentdigital

Invisible career break challenges: when care collides with career at the digital crossroads - Workplace Insights by Adrie van der Luijt An honest account of navigating unplanned career break challenges to care for an elderly parent, revealing a stark reality gap in digital services inclusion.

I've written about this collision of caregiving and career crisis – finding myself at a professional crossroads while witnessing firsthand the yawning chasm between claimed accessibility and lived reality.
#ContentStrategy #governmentdigital #digital #career

My latest article examines the UK government's digital identity system, GOV.UK One Login, through an inclusion lens. The process still requires digital literacy or trips to increasingly rare post offices.
#GovernmentDigital #GDS #DigitalInclusion #OneLogin #PublicServices #UKGov #GovTech #Technology

Building trust in AI government services: a content designer's perspective on ethics, transparency and trauma-informed approaches - Workplace Insights by Adrie van der Luijt A government content designer explores trust in AI government services through trauma-informed approaches, transparency and ethical design principles.

Okay, a short thread for real #governmentdigital nerds:

This morning I wrote about how to maintain trust when AI enters government services. How do we balance efficiency with empathy? How do we serve trauma survivors through automated systems? When should we prioritise human connection over AI? 🧵

UK considers pulling the plug on £180M Brexit trade system “Single Trade Window” platform could be abandoned as government seeks savings ahead of spending review.

The Tory government outlined plans in 2020 for a “Single Trade Window” to simplify traders’ interactions with the border. The platform, which has so far cost £180 million, would allow importers and exporters to file all paperwork digitally in a single place, saving time and money. #governmentdigital

Transforming DfE: Nimble Approach & dxw’s Impactful Partnership See how Nimble Approach partnered to modernise legacy systems, deliver user-centred digital transformation and real impact for the Department for Education.

Thanks to Nimble for this post about our work at DfE :)

The power of SMEs in delivering for government is something we hope will feature more prominently in future.

Partnerships make the most of our shared expertise, agility and values👇

nimbleapproach.com/blog/transfo...

#GovernmentDigital

Launch of the DfE Regional Services Division design system We've partnered with the the Department for Education (DfE) to improve the service for schools converting to academies.

dxw-er, Ming, shares how we’ve helped the Regional Services Division at the Department for Education improve design consistency across their digital services 👇

www.dxw.com/2024/11/laun...

#PublicServices #GovernmentDigital

Clare explains why we need to be celebrating behind-the-scenes changemakers as much as the ideas people when we assess the value of new technologies like AI.

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#GovernmentDigital #PublicServices #LegacyTech