New #NelsonHall Vendor Evaluation & Assessment Tool (NEAT) #CXServices in #Travel, #Transportation, and #Hospitality

Available for program members with 10 detailed vendor assessments.

reimagine.nelson-hall.com/neat-reports...

Firstsource Solutions Achieves Dual Leader Status in Banking Operations Recognition Firstsource Solutions Limited has been recognized as a dual leader in banking operations by both Everest Group and NelsonHall, showcasing its innovative use of AI and automation in the banking sector.

Firstsource Solutions Achieves Dual Leader Status in Banking Operations Recognition #India #Everest_Group #Mumbai #Firstsource #NelsonHall

Launching a new #NelsonHall project: "AI Enablement Services".

Vendors can reach out directly to consider project participation.

#AIEnablement #GenAI #AgenticAI #DataServices #AItraining
@nhinsight.bsky.social

Sopra Steria Recognized as a Leader in GenAI Implementation by NelsonHall Sopra Steria has been acknowledged as a leader in GenAI implementation by NelsonHall, highlighting its operational transformation capabilities for clients.

Sopra Steria Recognized as a Leader in GenAI Implementation by NelsonHall #Paris #France #GenAI #Sopra_Steria #NelsonHall

Sopra Steria Earns NelsonHall Leader Status for GenAI Operational Solutions Sopra Steria has been recognized as a leader by NelsonHall for its exceptional ability in implementing GenAI for operational transformation, showcasing its innovative strategies.

Sopra Steria Earns NelsonHall Leader Status for GenAI Operational Solutions #Paris #France #Sopra_Steria #NelsonHall #GenAI_Operational

Sopra Steria Recognized as Leaders by NelsonHall for Generative AI Implementation Sopra Steria has been named a leader in NelsonHall's NEAT 2025 evaluation for its generative AI capabilities, showcasing its commitment to operational transformation.

Sopra Steria Recognized as Leaders by NelsonHall for Generative AI Implementation #Paris #France #Generative_AI #Sopra_Steria #NelsonHall

Sopra Steria Acknowledged as Leader in GenAI by NelsonHall for Operational Transformation Efforts Sopra Steria has earned recognition as a leader in NelsonHall's 2025 NEAT assessment, highlighting its capabilities in GenAI for operational transformation in various sectors.

Sopra Steria Acknowledged as Leader in GenAI by NelsonHall for Operational Transformation Efforts #Paris #France #GenAI #Sopra_Steria #NelsonHall

Sending Happy Thanksgiving Holiday wishes from all of us at #NelsonHall!

Overview of the third quarter for public #CXServices players:

☑️ Strong growth in BFSI; consistent recovery in travel; solid performance in U.S. healthcare (most vendors)
☑️ Robust demand for AI training & data annotation services

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More details => #NelsonHall portal

New #NelsonHall blog post: 'Capgemini and the Changing Face of Sustainability in Financial Services' – reimagine.nelson-hall.com/articles/1311
#Sustainability #ESG #FinancialServices #Finserv #Banking #Compliance #AI #GenAI

My new #NelsonHall vendor assessment analyzes
Concentrix's offerings and capabilities in CX Services Transformation: sowo.kr/SeJVEJ23

#CXServices #CX #AI #GenAI #agenticAI

New #NelsonHall #CXTransformation #NEAT are now published. 23 vendors featured across capabilities:
➡️Overall
➡️Customer Experience Improvement
➡️Revenue Generation
➡️Cost Optimization.

@nhinsight.bsky.social

reimagine.nelson-hall.com/neat-reports...

New #NelsonHall blog post: 'Wipro Driving an AI-Powered Consulting-Led Approach' – research.nelson-hall.com/blogs-webcas...

#AI #GenAI #agenticAI #BFSI #ITservices

New #NelsonHall blog post: 'WNS Digital Policy Administrator: A Utility Model for Modern L&A Operations' – research.nelson-hall.com/blogs-webcas...
#Insurance #LifeInsurance #BPS #BPM #BPO #GenAI #Automation

New #NelsonHall blog post: 'Strategic Shifts in #HRTechnology: #AI, #Talent, #Experience' – research.nelson-hall.com/blogs-webcas...
#HR #HRTech #AgenticAI #WFM #EX #HCM #hrtech2025

Mike Smart has published a new #NelsonHall blog post: '@UiPath Demonstrates Resilient #AgenticAutomation of End-to-End Processes' – research.nelson-hall.com/blogs-webcas...
#GenAI #AI #BPM

ivankotzev.bsky.social has published a new #NelsonHall blog post: 'Capita Experience Repositions for Transformative CX Services' – research.nelson-hall.com/blogs-webcas...
#CX #CXservices #CXTransformation #GenAI #AgenticAI #AI #BPO

@jpcthompson.bsky.social has published a new #NelsonHall blog post – 'Beyond Vaporware: How GenAI Dominated HR Tech 2025' research.nelson-hall.com/blogs-webcas...

#GenAI #AgenticAI #AI #EOR #HR #HRTech2025

✅ Focus on partner ecosystems, especially with AWS and Microsoft
✅ Vertical specialization, relying on long-term client relationships with flagship U.K. 🇬🇧 and German 🇩🇪brands
✅ Clear vision on the importance of change management
✅ Internal culture realignment.

More in an upcoming #NelsonHall blog.

G-P's Continued Dominance as Leader in Global Employer of Record Market Recognized Again G-P is honored as a premier leader in the EOR market for the fifth time in a row, thanks to its innovative AI solutions and robust services.

G-P's Continued Dominance as Leader in Global Employer of Record Market Recognized Again #USA #Boston #Globalization_Partners #NelsonHall #EOR

Recognizing Safeguard Global as a Leader in Employer of Record Services by NelsonHall Safeguard Global has been acknowledged as a leader in the EOR services category, showcasing its expertise in global workforce enablement and client support.

Recognizing Safeguard Global as a Leader in Employer of Record Services by NelsonHall #USA #Austin #NelsonHall #Employer_of_Record #Safeguard_Global

In a new #NelsonHall blog post, Andy Efstathiou examines the rise of #privatecredit and highlights how Cognizant has tailored its operational services to meet the needs of the market:  research.nelson-hall.com/blogs-webcas...

#Finserv #AI #BPS #GenAI #Automation

Elizabeth Rennie has published a new #NelsonHall blog post: 'ADP: #AI Vision, Innovation & Global Product Updates' – research.nelson-hall.com/blogs-webcas...

#MPHR #Payroll #PayrollServices #HRServices #HR #AgenticAI #WorkforceManagement #WFM

.@jpcthompson.bsky.social has published a new #NelsonHall blog post: 'Multiplier: Redefining Global Employment with a Human-Tech Balance' – research.nelson-hall.com/blogs-webcas...

#HR #HRservices #EOR #GenAI #AI #AgenticAI

Tech Mahindra Altavec Empowers Enterprises with Geospatial Analytics - NelsonHall

We have published a new #NelsonHall blog post, with a video overview: 'Tech Mahindra Altavec Empowers Enterprises with #Geospatial #Analytics'

sowo.kr/gtY1laXN

New #NelsonHall blog post: ‘How Mortgage & Loan Operational Services Are Transforming’ – research.nelson-hall.com/blogs-webcas...
#Mortgages #Loans #Finserv #AI #Automation #BPS

New #NelsonHall blog post: 'Enterprises Ramping GenAI & Agentic AI to Drive Predictability Across the IT Ecosystem' – research.nelson-hall.com/blogs/?avpag...
#ITservices #GenAI #AgenticAI #AI #AIOps #SmartAI #DevSecOps

We've published a new #NelsonHall blog post – 'One Vision, One Partner: The Rise of Integrated Consulting, Tech & Operations': research.nelson-hall.com/blogs-webcas...

#ITservices #GenAI #AI #BPS #AgenticAI

A new #NelsonHall report by Bilal Chaudhry analyzes the worldwide market for Strategic Insights in #RevenueCycleManagement (#RCM): research.nelson-hall.com/search/?&avp...

#Healthcare #BPS #Sourcing #AI #RPA

Bilal Chaudhry has published a new #NelsonHall blog post: 'WNS HealthHelp Expands AI-Enabled Utilization Management for Faster Clinical Outcomes' – research.nelson-hall.com/blogs/?avpag...
#HealthInsurance #Healthcare #AI #Automation