That concludes the session which has been fantastic thanks David @mylesrun.bsky.social @laviniamehedintu.bsky.social

#LT25UK #T1S5

Digital Learning Realities 2024 | Fosway GroupAccessibility ToolsIncrease TextDecrease TextGrayscaleHigh ContrastNegative ContrastLight BackgroundLinks UnderlineReadable FontReset Fosway Group research into the realities of digital learning in Europe, in partnership with Learning Technologies and the Learning and Skills Group.

I have some links to share from @mylesrun.bsky.social 👇

DL Realities infographics here:  www.fosway.com/research/nex...
Please complete our DL Realities 2025 Survey www.research.net/r/FWGDLR2025

Read our other latest insights www.fosway.com/knowledge-ce...

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Do we see this tech having an impact on ROI? We’ll get more for our money is the expectation and we may get better/more personal. If you can’t work closely enough with the org to deliver value you’ll find it difficult to survive!

Quality partnering with the org is crucial.

#LT25uk #T1S5

The value of this tech is built on a solid foundation of data which has always been L&Ds weak point.

So we need to think much more broadly about the data we need to use. A great call back to @thelearningguy.bsky.social session yesterday who illustrated all the data available to us. #LT25uk #T1S5

We’re still only seeing AI being used in a micro way. The AI is in the human loop as opposed to the human being in the AI loop.

We are seeing an overwhelming number of AI assistants.

Are we going to be overloaded with them? 🤔

#LT25uk #T1S5

A prediction from @mylesrun.bsky.social that at some point we’ll be mad not to use synthetic media as it will be so good although it’s not quite there yet.

If there the tech didn’t get any better than it is today it would still be a revolutionary change.

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For example in cohort learning, AI bots could check in and see how delegates are doing, provide support etc which allows this type of learning to be done at scale.

Essentially the AI is acting like a learning assistant.

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Graphic of what’s being planned in L&D

Wild graphic being shared showing research around what functions are planning in the future. The biggest block is not being planned.

Custom content creation is the stuff L&D are currently using.

There are some signals of using AI in collaborative situations.

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There’s still a gap between the hype and reality.

The reality is closer to home with the more practical and immediately understood applications we familiar with.

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David described a change in learning systems in the future. Where a system perhaps would assess an individual and use that knowledge to then provide specific coaching based on that assessment without any human involved

A far cry from doing manual research and delivering a programme.

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Screen showing image of where innovation is taking place in digital learning

A lot of focus on the content development, design, translation. The solution side.

Starting to see some uh the analysis and measurement side.

One thing which is interesting was using AI to roleplay a stakeholder. Prepping for conversations with them and practicing how it may go.

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A Sana customer highlighted they use it for 7/8 of the items on the AI list from earlier.

David did check he doesn’t work for them 😂

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We’ve been asked whether the audience think there are any tools that are any good (aside from Sana which came up)

Vallance(?) a coaching platform came up.

QStream - for knowledge retention. Which drip feeds questions to users over specified intervals.

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Screen with chart showing how L&D are using AI.

The blue bars still show a lot of people are thinking about this stuff rather than actually using it.

Interestingly, performance support is listed quite high as n/a which signals people aren’t interested in using AI for it. Peculiar given how tend to use LLMs.

#LT25uk #T1S5

How are L&D functions using AI?

Hands are going up as we’re being asked what we’re using it for. Image generation and translations seem to be popular.

Still not many using AI enabled LMSs or LXPs yet

This what their research says… image generation firmly at no1.

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It suggests people are going out to the market less.

A positive in the 41% using their internal talent marketplace though.

David points out this data highlight why it’s harder at the moment for freelancers/contractors to get work at the moment.

#LT25uk #T1S5

Here’s how L&D functions are planning on resourcing their projects in the next 12 months?

AI is being is being used more along with SMEs. They’re probably linked where AI + SMEs together are how they’re going to resource projects. Especially if resources are low.

#LT25uk #T1S5

We’re seeing a lot more process innovation than product innovation although the audience was a bit more split based on their general feeling.

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Screen with warren buffet quote and two presenters either side.

Nice spin on a Warren Buffet quote.

The impact that AI is having on the economics on the industry is a topic that gets overlooked. It’s arriving in difficult economic times. Efficiency and savings is front and centre. If the economy was more buoyant innovation be a higher priority #LT25uk #T1S5

Most systems contain some authoring now.

When everyone has similar LLM access/capabilities how do they differentiate between themselves? (Providers).

Personalisation, data and design stand out as the main differentiators.

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We’re now focused on learning systems… it’s evolving, will it still be front and centre or something in the background?

There’s an interesting fork around personalisation… there’s a question whether adaptive learning or a chat/dialogue is a better way of personalisation

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Innovation isn’t just about shiny toys it’s about embracing new thinking and flexing existing solutions.

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The responses to how advanced L&D functions are…

Measuring and impact is considered quite advanced still by many functions.

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A list of priorities for learning teams based on fosway research on a screen.

The delivery of value is the 🔑 and touchstone to all of this.

Where are teams now? What does the research tell us?

No surprises upskilling/reskilling takes the top spot

Followed by compliance. It’s the first time ever compliance has been knocked off the top spot!

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Model on screen in front of empty chairs

What does it take for learning teams to be fit for the future?

This is the model Fosway use.

I love that there’s an emphasis on ‘relationship focus’ AND an Uber customer centric experience. Anything that focuses on improving the experience is 👌 with me.

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Where are learning teams now?
What is most valuable today? are the questions that are being answered today.

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@laviniamehedintu.bsky.social straight away addressing the AI topic… expressing a feeling of overwhelm and confusion. The good news this session can give a macro look across the industry both internally and externally ie what the vendors are up to.

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#LT25uk #T1S5

Innovations in learning what’s hot, what’s going to be hot. What your team should do next.

Lavinia Mehedintu - Offbeat @mylesrun.bsky.social Fosway and David Perring Fosway

We’re going to be hearing about innovation and what our teams should be doing next!

Wonder if AI will be mentioned 🤔

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Let’s go…

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