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White Paper: Internal Audit’s Role in Pre- & Post-Implementation Reviews - Altum Introduction  In today’s fast-changing business world, organizations increasingly embrace new technologies and systems to improve efficiency, boost innovation, and stay ahead of the competition. With digital transformation gaining momentum across industries, companies are adopting tools like cloud computing, artificial intelligence, automation, and advanced data analytics. But while these technologies offer exciting possibilities, successfully implementing them involves more than just plugging in new software. These transformations are often complex, expensive, lengthy to implement, and can present serious operational and financial risks to the organization if not planned and executed properly. Internal Audit’s involvement during the entire digital transformation process, including performing pre- and post-implementation reviews, reduces some of the risks associated with the transformation and also helps drive better outcomes for future projects the organization will undergo. Pre-implementation reviews are a proactive way for businesses to spot potential risks early on, ensuring that new systems are built with the proper controls and align with overall business objectives. They also provide an independent view of the project’s progress from a cost, time, and performance perspective. On the flip side, post-implementation reviews help evaluate how the implementation program performed overall and whether the new system and related processes are meeting the requirements and […]

#1 Most-Read Article of the Year! 🏅

Taking the top spot: "White Paper: Internal Audit’s Role in Pre- & Post-Implementation Reviews"

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Case Study: Seamless Transition to Toast POS - Altum Introduction A growing restaurant chain had ongoing challenges with its point-of-sale (POS) system. Their heavily customized Micros Symphony setup was plagued by frequent crashes, data inconsistencies, and an outdated user experience. These inefficiencies disrupted daily operations, leading to frustrated employees and diminished customer satisfaction. The Challenge The Restaurant faced four critical pain points: System Instability: Frequent crashes and downtime severely impacted business operations. Data Inaccuracy: Inconsistent data made it difficult for leadership to make informed business decisions. Poor User Experience: The complex and outdated interface frustrated staff and slowed service. Vendor Lock-In: Extensive customizations made fixing and optimizing the system both costly and challenging. Recognizing the need for a modern, scalable solution, the restaurant partnered with Altum Strategy Group to implement a streamlined and effective POS transition. The Solution The restaurant selected Toast POS, a cloud-based, user-friendly system known for its reliability and ease of use. With tight timelines and high operational stakes, Altum played a pivotal role in ensuring a smooth transition by providing strategic guidance and hands-on technical support. Key steps in the transformation included: Rapid Contract Negotiation and Hardware Procurement: Altum facilitated contract negotiations and finalization with Toast in just 24 hours. Essential hardware, including registers, handheld […]

Top 15 Articles of the Year — #2 🔥 "Case Study: Seamless Transition to Toast POS"

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Case Study: Dental Practice Management Software Evaluation - Altum What was the client’s challenge? Using a highly successful acquisition and growth strategy, one of the largest dental support organizations in the United States had grown to over 1700 general and specialty dental practices. As each practice group was onboarded, they migrated to similar on-premises solutions to support key aspects of patient care, including scheduling, follow-up, patient billing, and clinical care. However, supporting, enhancing, and maintaining these local systems within a growing portfolio soon became a challenge. The outdated on-premises solution made it difficult to support and unify the practices across the company’s wide footprint. In addition, the rapid expansion of the practice footprint also caused operational issues in supporting the practices and their tenants, understanding performance, patient growth, and resource efficiency. Furthermore, there was a pressing need to align the practices with the company’s strategic vision and ensure compliance with industry standards and regulations. The client needed a thorough evaluation of practice management software (PMS) and a transformation strategy to streamline support and operations, ensure consistent high-quality support and patient care, and enable centralized reporting. The core areas of consideration were: How would a cloud-based solution improve the ability to scale further? How would the PMS support the organization’s […]

Top 15 Articles of the Year — #3 "Case Study: Dental Practice Management Software Evaluation" 📊

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Building a People Strategy That Scales With Your Business - Altum Introduction As businesses grow, the demands on people operations evolve dramatically. What starts as transactional functions, including onboarding, compliance, and managing payroll, must transform into strategic enablers that powers sustainable expansion, preserves company culture, and anticipates future workforce needs. Scaling successfully requires a shift in mindset: from reactive support to proactive partnership. Companies that invest in building flexible, scalable people strategies early are far better positioned to manage change and fuel long-term success. Start with the End in Mind A scalable people strategy begins with clarity. Leaders must align around a shared vision for success: What does growth look like? What capabilities will the business need in six months, one year, and three years? Without alignment, people operations risk becoming a patchwork of short-term fixes rather than a durable foundation for scale. One real-world example: during the launch of a major new product division at Oakley, an initial reliance on outsourcing was necessary to meet an unexpected surge in demand. But leadership quickly realized that long-term success depended on building an internal team with the right skills and cultural alignment. This pivot highlighted a critical lesson — proactive talent planning would have accelerated growth and reduced pressure on existing teams. […]

Coming in at #4 in our top 15 articles of the year 🎉

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