🚀I've done the digging so you can skip the guesswork! In my last video I break down the new features that are coming in #2025ReleaseWave2 to #D365 #ContactCenter! Learn what is coming here:

📺 youtu.be/RrdhSaR5hEc
✍️ d365goddess.com/what-is-comi...

#Dynamics365ContactCenter #CustomerService #D365CE

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Looking forward to presenting on Teams Phone Extensibility for Contact Center (April 17th, 12:30pm EST). This functionality enables #Dynamics365ContactCenter and our ISV partners to tightly integrate with #TeamsPhone

#MSTeams #ContactCenter #MicrosoftTeams

aka.ms/MSCommUnityS...