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Dian Taylor MVP 🇳🇱🇺🇸
Dian Taylor MVP 🇳🇱🇺🇸
@d365goddess.bsky.social
10 months ago
Everything you need to know about the Customer Knowledge Management Agent!
Everything you need to know about the Customer Knowledge Management Agent! YouTube video by D365 Goddess

Let's talk about the new #CustomerKnowledgeManagementAgent in #D365 #ContactCenter & #CustomerService and how it helps auto-create & update #KnowledgeArticles autonomously!

📺 youtu.be/p5dphs4fy0c
✍️ d365goddess.com/everything-y...

#D365ContactCenter #D365CustomerService #KnowledgeManagement #AI

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