Across 2 years - through interviews, case studies, workshops and surveys - we explored Q’s impact, and set out 21 recommendations to strengthen it beyond 2025.

Read the summary report here: bit.ly/PickerQReport.

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#HealthImprovement #QualityImprovement #ResearchImpact #PickerInsights

#Cardiomyopathy #HeartHealth #LivingWithCardiomyopathy #PatientExperience #StateOfTheNation #PickerInsights

#PatientExperience #PersonCentredCare #NHS #HealthcareInsights #CareQuality #ExperienceLedCare #PatientVoice #HealthcareLeadership #StaffWellbeing #PatientEmpowerment #HealthcareImprovement #QualityImprovement #HealthcareInnovation #PickerInsights #PENAwards #NHS10YearPlan

The 2025 Maternity Survey results are out now.

Antenatal communication is improving, but many women still feel unheard when raising concerns or navigating induction decisions.

Read about the results: bit.ly/MAT25Press

#MaternitySurvey2025 #PersonCentredCare #PickerInsights #HealthResearch

Information sheet: share your experience of waiting for care Picker is currently developing a survey to understand experiences of waiting for care. As part of the development process, we would like individuals to take part in an interview where we will go throu...

You’re an ideal candidate if you: 

✅ Are aged 16+ 
✅ Live in the UK
✅ Are currently waiting for an #NHS appointment, procedure or treatment

For more information, please read our online information sheet: bit.ly/NHSWaiting

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#NHSWaitList #PatientExperience #OnlineSurvey #PickerInsights

Effective Facilitation in Healthcare Build confidence as a facilitator. Worried about bringing patients and professionals together? Our Effective Facilitation Skills course gives you practical tools and techniques to design inclusive, pr...

Our course will help you build those skills and grow your confidence. Join us on the 5th November: bit.ly/4f1l0le.

#PatientExperience #FacilitationSkills #CollaborationInCare #LearningandDevelopment #HealthandCare #HealthandCareCourse #Research #PickerInsights

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NHS Staff Survey The annual NHS Staff Survey is one of the largest workforce surveys in the world. It receives over 600,000 responses each year.

According to the 2024 #NHSEngland Staff Survey results, 73% of staff reported facing unrealistic time pressures, raising concerns about time management.

🔗 bit.ly/PickerNSS

How do you think staff time should be allocated?
#NHS #NationalSurveys #PickerInsights

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• Share benchmarkable, downloadable reports to support accountability

• Highlight diverse staff experiences to strengthen EDI work

👉 Sign up for our free demo session: bit.ly/44gqTXW

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#NHS #NationalSurveys #Healthcare #StaffSurveys #NHSPeoplePromise #Picker #PickerInsights

Family and carer involvement in cancer care continues to improve, national survey finds National survey reveals problems in accessing mental health care Results from the 2024 National Cancer Patient Experience Survey highlight sustained improvements in how cancer services involve patients’ family members and carers.

Key findings:

🟣 More families & carers involved in care decisions
🔵 94.6% always had privacy for test results
🟣 GP support during treatment at a 4-year high

Read more: bit.ly/NCPES25

#PickerInsights #NCPES #CancerCare #PatientExperience #PersonCentredCare #NHS #HealthcareResearch

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Picker responds to the publication of the NHS ten year plan Picker responds to the publication of the NHS ten year plan It is welcome to see patients front and centre throughout the plan, building on the engagement that supported its development.

📰Read the full response here: bit.ly/NHS10YearPlan

#PersonCentredCare #PatientExperience #NHS #NHS10YearPlan #HealthPolicy #PickerInsights

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Understanding the Care Experiences and Support Needs of UK Adults Treated in Hospital for Meningitis New research, carried out by Picker in collaboration with Meningitis Now, has gathered insights from adults who had recently been treated for bacterial or viral meningitis.

🟣 Long-term physical & mental health impacts
🔵 Gaps in post-discharge support
🟣 Inconsistent emotional care
🔵 Lack of information about recovery

This work offers insights to improve person centred care during and after hospitalisation.

👉 bit.ly/RIMeningitis

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#PickerInsights #Meningitis

This #PrideMonth and beyond, let’s ensure everyone feels safe, supported, and proud to be themselves.

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#NHSStaffSurvey #PickerInsights #PickerEurope

🔵 We’re at #NHSConfedExpo today.

📍 Find us at stand B81 to learn about how our insights support person centred, high-quality care.

💬 When you visit us, share your feedback for a chance to win a £100 Amazon voucher.

#PickerInsights #PatientExperience #QualityImprovement #SurveySolutions #NHS

🔵If you're at #NHSConfedExpo at Manchester Central today, remember to visit us at stand B81 to talk about how our national surveys & person centred toolkits drive meaningful change.

Come and say hello.

#NHSConfed #PersonCentredCare #PickerInsights #PickerEurope #PatientCentredCare

The 2024 Community Mental Health Survey Since its inception in 2003, the Community Mental Health Survey has played a pivotal role in gathering feedback from people receiving mental health care and assessing the quality of services provided ...

📉 These results highlight growing barriers to person centred, accessible support in NHS community mental health services.

Read the full blog by our Senior Research Associate, Chrysa Lamprinakou:

👉 bit.ly/CMHBlog25

#PickerInsights #NHS #MentalHealth #CommunityCare #PersonCentredCare

📢 From research innovation to real-world impact, our 2024/25 Impact Report is here.

Find out how we're putting people’s voices at the heart of health and care 👇

📰 Explore the report: bit.ly/ImpactReport25
📖 Full flipbook: bit.ly/IRFlip25

#PickerInsights #ImpactReport #PersonCentredCare

What a day. Our #PersonCentredCare Symposium 2025 was packed with powerful insights, lived experience, and inspiring voices.

Thanks to all who joined us to shape the future of compassionate, person centred healthcare.

#PickerSymposium2025 #PickerInsights #Birmingham #HealthCare #Symposium #NHS

🔵 Quality improvement through lived experience
🔵 Expert panels & breakout sessions
🔵 Practical tools for real change
🔵 Build your network

Book your place now ⬇️
bit.ly/3SqRlY2

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#PersonCentredCare #Symposium2025 #PickerInsights #PickerEurope #PatientExperience

Experience Based Co-Design Course The EBCD course offers structured training in patient-centred service design techniques and quality improvement. It is open to anyone with an interest in co-design, patient involvement, clinical and n...

Participants have called this course “brilliant,” “practical,” and “a fantastic learning opportunity.”

Sign up to one of our upcoming EBCD courses, starting from June 10th 2025👇

bit.ly/4d3COLr

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#PickerInsights #PatientExperience #PickerEurope #HealthcareInnovation #PersonCentredCare

📅 The 2025 #PENAwards are coming this October. Get involved:

🔗 patientexperiencenetwork.org/awards

#PatientExperienceWeek #PENNA24 #PickerInsights #PersonCentredCare

🗨️ A preview from our Trustee, @alfcollins.bsky.social, ahead of his session at Learning from Experiences: The Person Centred Care Symposium on Tue, 20 May 2025 at IET #Birmingham: Austin Court.

🎟️ bit.ly/Symposium2025

#PersonCentredCare #Symposium2025 #PickerInsights

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NHS bank workers facing rising levels of physical violence and discrimination, national survey finds New national survey reveals NHS bank only workers are facing a rise physical violence and discrimination from patients and the public

🔵 All major bank worker groups saw increases in violence.
🟣 Meanwhile, 70.7% reported good work-life balance & burnout dropped to 17.5% (down from 19.0% in 2023).

👉 Read more: bit.ly/NHSBank24

#PickerInsights #NHSSurvey #WorkplaceSafety #PersonCentredCare #PickerEurope #NHS

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#PersonCentredCare #HealthcareSymposium #PickerInsights #PickerEurope #Symposium2025 #BirminghamSymposium #Healthcare #PatientCentredCare #Inclusion #HealthLeaders

Sexual harassment of ambulance staff is on the rise Oliver Potter reflects on the emerging trends and variations in the experiences of different staff groups, as well as how NHS organisations can use the results to sustain their focus on improvement

🔎 Published in the @hsj.co.uk, @ollipotter.bsky.social, Senior Policy Officer at Picker, considers how orgs can sustain momentum to create safer #NHS workplaces.

📰 Read the full article: www.hsj.co.uk/workforce/se...

#NHS #WorkplaceCulture #NHSWorkplace #StaffExperience #PickerInsights #HSJ

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#PickerInsights #CommunityMentalHealth #MentalHealthCrisis #PersonCentredCare #Healthcare #MentalHealthMatters #NHS #PickerEurope #CQC

✔️ Staff satisfaction with flexibility is closely tied to retention and burnout prevention.

🔗Read the full insights from our latest blog here: bit.ly/FlexibleWorkingNHS

#NHS #FlexibleWorking #WorkLifeBalance #StaffRetention #NHSStaffSurvey #EmployeeWellbeing #PickerInsights

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👉Secure your place: bit.ly/Symposium2025

#PersonCentredCare #HealthcareSymposium #PickerInsights #Symposium2025

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#PersonCentredCare #HealthcareSymposium #PickerInsights #Symposium2025 #BirminghamEvents #Birmingham

#PickerInsights #NHS #StaffSurvey2024 #EmployeeWellbeing #PersonCentredCare #NHSWorkforce #PickerEurope

Learning from experiences: the person centred care symposium 2025 Join us for a groundbreaking symposium that places people at the heart of healthcare.

🎟️ Remember, our early bird tickets for the 2025 symposium are only available until the end of this month. Secure your place: bit.ly/Symposium2025.

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#PersonCentredCare #HealthcareSymposium #PickerInsights #Symposium2025 #BirminghamEvents #Birmingham