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Avoir pour objet de faire briller ou mettre en valeur quelque chose, souvent en utilisant des éloges ou des décorations. #Avoir #Valoir #Eloges #Deco #Briller

The Crunch - What exactly does AI-first mean? | LinkedIn

Join David Smith and me today for our monthly wrap-up on The Crunch. In addition to recent news, including the NiCE acquisition of Cognigy, we'll discuss what AI-first actually means

Tuesday, July 29 at 12 noon ET www.linkedin.com/events/thecr...

#TheCrunch #AIFirst #AI #AgenticAI #AINews #Valoir

ServiceNow's agentic AI push pays off with blowout earnings and strong revenue growth - SiliconANGLE ServiceNow's agentic AI push pays off with blowout earnings and strong revenue growth - SiliconANGLE

Great article by Mike Wheatley for SiliconANGLE on ServiceNow's earnings announcement. I was glad to provide prospective:

siliconangle.com/2025/07/23/s...

#AI #AgenticAI #ServiceNow #CRM #TrojanHorse #SiliconAngle #Valoir

Is HR ready for AI? Research suggests only 34% of organizations have policies for using generative AI, and even fewer have effective training programs in place.

Great article by Vala Afshar for ZDNET featuring research from Valoir's recent report 'Is HR ready for AI?'

www.zdnet.com/article/is-h...

#HRTech #HR #AI #AIforHR #AIRisk #FOMU #Valoir

Skills and the AI-enabled workforce — Valoir Valoir’s Spring 2025 survey of HR leaders found that only 10 percent of organizations can optimize skills for future needs, and only 3 percent believe they are leaders in skills transformation. Organi...

NEW RESEARCH: Skills and the AI-enabled workforce

Valoir’s survey of HR leaders found that only 10% of organizations can optimize skills for future needs, and only 3% believe they are leaders in skills transformation.

www.valoir.com/publishedres...

#Skills #AI #Workforce #HR #HRTech #Valoir

The untapped advantage: the business case for hiring workers aged 50+ - AMS Business case for hiring workers aged 50+ View the story The untapped advantage: the business case for hiring workers aged 50+ Contributors: Andy...

Insightful article from global talent acquisition firm
AMS entitled "The untapped advantage: the business case for hiring workers aged 50+"

I was pleased to contribute.

Read the full article: weareams.com/stories/the-...

#Hiring #AgeAdvantage #Aged50Plus #Valoir

Recruiting, training & development lead the pack for AI plans in HR, according to our latest research 'Is HR Ready for AI?' Workforce management & performance management are catching up quickly

www.valoir.com/publishedres...

#AI #HR #AIforHR #GenAI #AgenticAI #Automation #Valoir

From Case Deflection to Customer Obsession: Future-Proofing Your CX Manager Skillset Today's contact centers managers need to broaden their abilities to adapt to a wider set of challenges.

My latest column for Smart Customer Service is out. From Case Deflection to Customer Obsession: Future-Proofing Your CX Manager Skillset.

Read it at: www.smartcustomerservice.com/Columns/Expe...

#SmartCustomerService #CustomerService #CustomerExperience #CX #Valoir

The Crunch with Rebecca Wettemann and guest David Rowe of Rimini Street | LinkedIn

Join me for the next episode of The Crunch Tuesday, July 1 at 12 noon ET.

I'll be joined by Rimini Street's David Rowe for a discussion on enterprise software and driving innovation in uncertain times.
www.linkedin.com/events/73454...

#TheCrunch #EnterpriseSoftware #RiminiStreet #Valoir

The CX Awards 2025 Finalists CX Today covers Event News news including Event and more.

Congrats to the companies that made the CX Awards 2025 shortlist, presented by CX Today. Stay tuned, the winners will be announced July 10.

www.cxtoday.com/event-news/t...

#CXToday #CXAwards25 #CX #Valoir

Salesforce Agentforce 3 lifts the hood on observability | TechTarget Why did your agent stop working with your customers? Salesforce Agentforce 3 shows the answers and offers users the means to fix issues.

Great article by Don Fluckinger for TechTarget News on Salesforce Agentforce 3. I was pleased to add perspective for the article.

Article: www.techtarget.com/searchcustom...

#AgenticAI #AI #Salesforce #Agentforce #Valoir

If you missed Salesforce Connections 25, CRM Magazine
has you covered. I was pleased to join fellow industry experts
Brent Leary, Paul Greenberg, Jon Reed of Diginomica, Liz Miller, Alan Berkson and Bonnie Tinder.

See the podcasts: destinationcrm.com/Articles/Web...

#CNX25 #PPN #Valoir

Driving ROI with Agentic AI: A Conversation with Rebecca Wettemann | LinkedIn Want to use AI agents to transform your business, but struggling with slow, costly, and complex development — or how to get past the pilot phase? Join us as we interview Rebecca Wettemann, a leading ...

Beyond Pilot Paralysis: How to Drive Real ROI
with Agentic Al. Join the Salesforce webinar I'll be co-hosting next week w/ Nicole Smayling, director of product marketing at Salesforce. Wednesday, June 25 @ 1 pm ET / 10 am PT

www.linkedin.com/events/drivi...
#AgenticAI #FOMU #Valoir

Salesforce Connections 2025 - the podcast review On the final afternoon of Salesforce Connections, I catch up with Rebecca Wettemann, CEO of Valoir, to make sense of the what we just saw. Rebecca has some instructive thoughts on Salesforce's planned

It's always a pleasure to talk with Jon Reed of diginomica. We caught up on the last day of Salesforce Connections to record this podcast.

Listen here: soundcloud.com/jonreedofdig...

#SalesforceConnections #Diginomica #Valoir

Oracle beats expectations on 'insatiable' cloud demand, sending its stock higher - SiliconANGLE Oracle beats expectations on 'insatiable' cloud demand, sending its stock higher - SiliconANGLE

Insightful article by Mike_Wheatley on Oracle earnings and 'insatiable' cloud demand for SiliconANGLE . I was pleased to provide my perspective.

Full article: siliconangle.com/2025/06/11/o...

#Oracle #Cloud #OCI #AI #Valoir

Oracle soars after raising annual forecast on robust cloud services demand Oracle raised its annual revenue growth forecast on Wednesday, betting on robust demand for its cloud offerings from companies deploying artificial intelligence, sending its shares up more than 7% after the bell.

Insightful Reuters article on Oracle's earnings. I was pleased to provide commentary:

Full article: www.reuters.com/business/ora...

#Oracle #AI #Cloud #Valoir

#thecrunch #agenticai | Playaz Productions Network Join Rebecca, Patrick, and guest Ian Gotts of Elements.cloud on #TheCrunch for a discussion about #agenticAI, time to value, and the AI readiness gap.

If you missed my recent conversation with IanGotts, founder and CEO of Elements.Cloud on The Crunch, catch it on the replay. Great discussion on process, architecture, and Agentforce.

www.linkedin.com/feed/update/...

#TheCrunch #PPN #Valoir #AI #AgenticAI

ServiceNow, Rimini Street partner — Valoir Both ServiceNow and Rimini Street have made innovation and digital transformation without the need to replace legacy ERP systems a cornerstone of their value propositions. The partnership productizes ...

NEW RESEARCH: ServiceNow and RiminiStreet partner.

Read the full report: www.valoir.com/publishedres...

#ServiceNow #RiminiStreet #DigitalTransformation #AI #Valoir

HR is Stuck in AI FOMU Rebecca Wettemann explains how HR can move past AI FOMU and take the lead in building transparent, ethical, and effective AI practices.

HR is stuck in AI FOMU (Fear Of Missing Out)

Read my new column in HrTech Cube News to learn more:

hrtechcube.com/hr-is-stuck-...

#HR #HRTech #AI #FOMU #AIFOMU #Valoir

What Today’s Contact Center Software Must Deliver for CX Leaders From AI to analytics to agent assist, we break down what sets the best contact center software apart — and how to pick the right one.

Insightful article by Scott Clark on contact centers and the modern customer experience for CMSWire. I was pleased to comment on Genesys and Verint for the article.

Full article: www.cmswire.com/contact-cent...

#ContactCenter #CX #AI #Valoir

Salesforce posts strong results and bullish guidance as it looks forward to buying Informatica - SiliconANGLE Salesforce posts strong results and bullish guidance as it looks forward to buying Informatica - SiliconANGLE

Great insights from Mike Wheatley in SiliconANGLE & theCUBE on Salesforce earnings and its recent acquisition of Informatica. I was pleased to add to the discussion.

Full article at: siliconangle.com/2025/05/28/s...

#Salesforce #CRM #AI #AIPlatform #Valoir

ServiceNow University — Valoir ServiceNow University is a gamified learning platform designed to equip individuals with future-ready skills. The platform provides learners with personalized learning paths based on their existing sk...

New Research from Valoir on @servicenow.bsky.social Uiversity.

www.valoir.com/publishedres...

#ServiceNow #Gamification #Upskilling #AI #Valoir

Salesforce Self-Service — Valoir Salesforce Self-Service connects customer history and interaction data from Service Cloud and Data Cloud with Agentforce to provide a proactive and personalized self-service experience. Key benefits f...

NEW RESEARCH: Salesforce Self-Service connects customer history and interaction data from Service Cloud and Data Cloud with Agentforce to provide a proactive and personalized self-service experience.

www.valoir.com/publishedres...

#Salesforce #SelfService #Agentforce #AgenticAI #Valoir

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NEW RESEARCH: In Valoir’s analysis of the HiBob Bob HCM platform, we found that customers achieved a positive return on investment by driving increased productivity for HR leaders and management.

Read the Report: lnkd.in/eH_68Wrb

#HCM #HR #HRTech #ROI #Valoir

Salesforce Trailhead — Valoir Valoir’s survey of Salesforce Trailhead users found 77 percent would strongly recommend the platform in general, and 77 percent would recommend it to learn AI skills. Salesforce Trailhead continues ...

NEW RESEARCH: Valoir’s survey of Salesforce Trailhead users found 77% would strongly recommend the platform in general, and 77% would recommend it to learn AI skills.

Read the full report: bit.ly/43gN2Dx

#SalesforceTrailhead #CareerDevelopment #Upskilling #AI #Valoir

The Ultimate Sidekick for Smarter Service and Happier Customers: Assistive AI

I'll be a speaker for an upcoming Salesforce webinar: The Ultimate Sidekick for Smarter Service and Happier Customers: Assistive AI. Join me, Khoa Le and @Meagan Meyers for an in-depth discussion

Thursday, May 22, 2025 at 2 pm ET. Sign up at sforce.co/3Zbep0H

#AI #AssistiveAI #Salesforce #Valoir

I'm pleased to be a judge for this year's #CXAwards from CX Today.

Submissions are open until Friday, May 23. Just over 2 weeks left, so get them in! For more information go to: www.cxtoday.com/cxawards/

#CX #AI #TechInnovation #Valoir

CRM Playaz Watch Party for ServiceNow Knowledge Opening Keynote | LinkedIn

Looking forward to the @servicenow.bsky.social Knowledge25 Keynote viewing party.

www.linkedin.com/events/crmpl...

#TheCrunch #PPN #ServiceNow #valoir

Microsoft delivers impressive earnings beat, showing strength in AI and cloud - SiliconANGLE Microsoft delivers impressive earnings beat, showing strength in AI and cloud - SiliconANGLE

Insightful article by Mike Wheatley in SiliconAngle on @microsoft.com's recent earnings. I was pleased to contribute to the discussion around AI.

Full article at siliconangle.com/2025/04/30/m...

#AI #Microsoft #Azure #AgenticAI #Valoir

In case you missed #TheCrunch last week, I was live at the Tableau Conference 25, joined by my colleagues David Smith and Brent Leary. Great conversation.

www.linkedin.com/posts/playaz...

#TC25 #Valoir